Morounkeji Okuneye
Customer Support Specialist at Shacks Evolution Studios- Claim this Profile
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English Professional working proficiency
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Yoruba Native or bilingual proficiency
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French Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Experience
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Shacks Evolution Studios
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Nigeria
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Gambling Facilities and Casinos
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1 - 100 Employee
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Customer Support Specialist
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Aug 2023 - Present
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ZIM-AUTOS NIGERIA LIMITED
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Lagos State, Nigeria
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Executive Assistant
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Jan 2020 - Aug 2022
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Finnew Fintech Limited
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Financial Services
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1 - 100 Employee
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Customer Service Specialist
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Apr 2020 - May 2022
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REVAMP Africa
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Nigeria
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Non-profit Organizations
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1 - 100 Employee
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Digital Marketing Intern
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Jan 2017 - Oct 2020
- Managed and scheduled content for various social media platforms, resulting in a 15% increase in follower engagement over 6 months. - Created and executed email marketing campaigns, leading to a 15% boost in click-through rates. - Assisted in developing and implementing SEO strategies that resulted in a increase in organic website traffic within one year. - Utilized Google Analytics to analyze website performance, provided monthly reports, and recommended optimizations that led to a decrease in bounce rate. - Collaborated with the design team to create visually appealing graphics and videos for social media, resulting in a 40% increase in user engagement. - Managed Google Ads campaigns, optimizing keywords and ad placements, resulting in a decrease in cost per click (CPC) over six months. - Contributed to the creation of a content calendar, ensuring consistent messaging and timely delivery of marketing materials. - Stayed up-to-date with the latest digital marketing trends and shared relevant insights with the team to drive innovation. Show less
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Executive Assistant
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Oct 2017 - Aug 2019
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Education
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University of Lagos
Bachelor of Arts - BA, English Language and Literature, General