Experience

HI-TEC SA

• South Africa
• Retail
• 1 - 100 Employee

• Operations & Customer Care Manager

  • Jan 2021 - Present

• Apparel & Accessories Product Manager

  • Feb 2019 - Dec 2020

• Product , Purchasing & Inventory Planning.

  • Jul 2014 - Jan 2019

  - Planning all purchases and core style replenishments for the season, and review monthly. - Maintaining correct stock on hand - all categories. - Place orders and push for confirmations at suppliers. - Ensure suppliers confirm purchases orders and inform product manager and CEO of any problems.- Manage, grow and develop the Accessories, Apparel and footwear range (incl. Socks) in conjunction with the product manager. - Maintain all product, bar codes.- General assistant to product manager.- Maintain costings, selling price and retail prices to ensure the general GP is correct.

• Marketing Assistant

  • May 2012 - Jun 2014

  - Assist in the implementation of RAM marketing program through magazine advertising, direct mail, trade shows, sales manuals website, etc.- Copywriting of press release, ad copy etc.- Proofreading all marketing material- Maintain schedules, deadline and appointments for Marketing Department- Excellent planning and organizational skills- Excellent telephone etiquette- Handle request for samples and literature- Ability to prioritize multiple task and complete on a timely basis- Assist in the management and update of website, Facebook, twitter- Organize in keeping sales manual current in paper and electronic form- Development of product catalogue - Maintain advertising files – correspondences, press release, magazine advertising, etc.- Establish a user friendly file hierarchy on computer enabling others to recover or locate all needed information

• Shipping , samples & Purchases Co-Ordinator

  • Feb 2009 - May 2012

  - Prepare and Manage multi-brand buying plan for global company which includes forecasting thru order placement- Coordinate with overseas agents/suppliers on day to day basis to ensure product is priced, produced and shipped according to company budgets and policies.- Manage on-time delivery, quality and key account fill rate performance- Develop and implement strategic plans to reduce inventory while still meeting customer requirements- Enhanced communications with accounting and product development teams to achieve profit margins closer to company goal.- Create import document spreadsheets which include HTS Codes in compliance with SA Tariff Codes- Manage broker firm to ensure imported goods are classified correctly- Make effective, independent decisions - Ensure competent quality execution of all regular purchasing duties and administrative works- Maintain complete updated purchasing records/data and pricing in the system.- Prepare reports and summarize data including sales report and book value.- Execution and monitoring of all regular purchasing duties.- Coordinate with user departments and suppliers in the purchasing scope of work for projects assigned.- Assist in managing and following up overseas orders.- Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts.- Support relevant departments with quotations for the purpose of tenders.- Coordinate with suppliers to ensure on-time delivery.- Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.- Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time.- Purchase and issue order in accordance to specification.- Plan and manage inventory levels of materials or products.- Monitor and co-ordinate deliveries of items between suppliers (local and overseas).

• Shipping & Samples Clerk

  • Aug 2007 - Feb 2009

  - Maintain inventory for transport and monitor efficient loading and unloading of all stock. - Administer order stock and monitor loading of all shipment. - Ensure appropriate completion of all purchase orders and sales order for transaction. . - Manage and prepare records of inventory control system and manage inventory flow. - Ensure compliance to company standards in storage of goods. - Evaluate in coming stock, identify all errors and communicate to merchandise manager to initiate appropriate action. - Manage all order forms and receive invoices as per company policies. - Maintain and update a RMS information and prepare require reports. - Administer all stock entry for shipment, check temperature of merchandise and fix date. - Review all transactions and ensure compliance to FIFO. - Assist to unload all stock and store it in warehouse. - Evaluate inventory and perform physical count of stock to identify any discrepancy. - Perform all activities for domestic and international shipping. - Manage packaging and stocking of all finished goods. - Coordinate with delivery personnel and ensure optimal level of customer delivery services.

• Sample Clerk

  • Jan 2007 - Aug 2007

  - Tracked all samples with all international couriers, - Photography, - General office administration, - Tracking reports, - Salesman samples distribution