Experience

City of San Antonio Metropolitan Health District

• United States
• Government Administration
• 100 - 200 Employee

• Assistant Director- (Community Health & Safety Division)

  • Sep 2022 - Present

  San Antonio, Texas, United States Serves as the Assistant Director of the San Antonio Metropolitan Health District- Community Health & Safety Division which entails the Violence Prevention, Chronic Disease, Office of Health Equity and Maternal &Child Health sections.



City of San Antonio- Dept. of Human Services

• Homeless Services Administrator

  • Oct 2017 - Sep 2022

  San Antonio, Texas Area Works closely with the Homeless Continuum of Care and community partners to implement initiatives to address homelessness in San Antonio. Accomplishments and responsibilities includ expanding homeless outreach efforts, partnering with the San Antonio Police Department to institute a Homeless Crisis Stabilization program, piloting initiatives to address chronic homelessness, providing oversight to homeless contracts and working with programs to improve access to care for individuals and families… Show more Works closely with the Homeless Continuum of Care and community partners to implement initiatives to address homelessness in San Antonio. Accomplishments and responsibilities includ expanding homeless outreach efforts, partnering with the San Antonio Police Department to institute a Homeless Crisis Stabilization program, piloting initiatives to address chronic homelessness, providing oversight to homeless contracts and working with programs to improve access to care for individuals and families experiencing homeless. Presently serve as the Chronic Homeless Workgroup Chair for the Homeless Continuum of Care, San Antonio HIV Health Services Planning Council and on the United Way Emergency Food and Shelter Board. Show less



U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• VISN 2 NY/NJ Mental Health and Homeless Deputy Manager

  • Oct 2011 - Sep 2017

  Bronx, New York, United States

• NY/NJ VISN 2 Program Analyst- Mental Health and Homeless Care Line

  • Oct 2008 - Oct 2011

  Bronx, New York, United States  Served as the VA liaison to the New York City Department of Homeless Services (DHS), Public Housing Authorities and community agencies to assist with housing coordination for veterans participating in the New York City Housing and Urban Development Veteran Affairs Supportive Housing (HUD VASH) program which provides permanent housing to homeless veterans. o Worked collaboratively with HUD VASH facility leadership and community stakeholders to troubleshoot coordination concerns and… Show more  Served as the VA liaison to the New York City Department of Homeless Services (DHS), Public Housing Authorities and community agencies to assist with housing coordination for veterans participating in the New York City Housing and Urban Development Veteran Affairs Supportive Housing (HUD VASH) program which provides permanent housing to homeless veterans. o Worked collaboratively with HUD VASH facility leadership and community stakeholders to troubleshoot coordination concerns and facilitated weekly conference call. o Developed tracking tools for the New York City HUD VASH Programs to manage and analyze data, identify rate limiting steps and implement methods which led to outcome and process improvements.  Served as the Contracting Officer Representative (COR) for a multi-million dollar HUD VASH case management contract. Involved with all aspects of the procurement process and ensured contract deliverables were met by the vendor.  Co-led the VISN 3 National Mental health collaborative which focused on improving efficiency, access, quality and continuity of care amongst veterans seeking mental health inpatient services.  Worked closely with facility budget analysts to monitor Homeless Special Purpose expenditures throughout the fiscal year.  Extracted and analyzed key performance measures and reported findings to Mental Health and Homeless leadership to identify high and low performing facilities and assist with developing action plans for improvement.

• Graduate Health Care Administrative Trainee Program- Administrative Fellow

  • Aug 2007 - Oct 2008

  Montrose, New York, United States  Co-facilitated patient-centered focus groups with patients residing in the VA Community Living Center (Nursing Home) to gain insight on the veteran’s experience and work with local leadership to institute changes to enhance customer service.  Developed a patient handbook which outlined all services provided by the VA Hudson Valley Health Care System to assist veterans with navigating the healthcare system.  Performed data analysis on the inter-facility patient flow processes and the… Show more  Co-facilitated patient-centered focus groups with patients residing in the VA Community Living Center (Nursing Home) to gain insight on the veteran’s experience and work with local leadership to institute changes to enhance customer service.  Developed a patient handbook which outlined all services provided by the VA Hudson Valley Health Care System to assist veterans with navigating the healthcare system.  Performed data analysis on the inter-facility patient flow processes and the benefits of having an inter- facility coordinator. Analysis was presented at the 2007 American College of Healthcare Executives (ACHE) Congress.  Organized facility-wide programs under the Equal Employment Office (EEO). Programs included Diversity Day, Dr. Martin Luther King, Jr. Birthday and Black History Month celebrations.  Successfully completed an audit to ensure the fiscal department was in compliance with national policy. Developed a report on the audit findings and worked closely with the fiscal chief and staff to rectify all identified deficiencies.  Accompanied the Facility Associate Director on environmental rounds to ensure facility maintenance.  Selected to participate in a two-week detail at the Veterans Health Administration Central Office (VHACO) in Washington D.C. within the Deputy Under Secretary for Health for Operations and Management (10N) office. Duties included reviewing and editing issue briefs, working closely with the Health System Specialists within 10N and learning about VHA operations.