Experience

Tolleson

• United States
• Design
• 1 - 100 Employee

• Senior Project Manager

  • Jul 2019 - Apr 2023

  PM for a full-service design/branding agency. Managed diverse client project portfolio across a variety of industries including biotechnology, electric & autonomous vehicles, software, and food services. • Responsible for client relationships and day-to-day communication for all assigned accounts. • Orchestrated collaboration between clients, vendors, internal teams, and agency partners to deliver projects that met or exceeded client expectations. • Managed all aspects of project… Show more PM for a full-service design/branding agency. Managed diverse client project portfolio across a variety of industries including biotechnology, electric & autonomous vehicles, software, and food services. • Responsible for client relationships and day-to-day communication for all assigned accounts. • Orchestrated collaboration between clients, vendors, internal teams, and agency partners to deliver projects that met or exceeded client expectations. • Managed all aspects of project lifecycle, including estimations, scope-of-work contracts, budgets, resource allocation, task management, status tracking, delivery, and retrospective reviews. • Produced high-profile photoshoots from concept to completion, handling all logistics including location scouting, developing detailed call sheets, negotiating vendor contracts, and overseeing production crew to ensure seamless execution under tight deadlines. Show less PM for a full-service design/branding agency. Managed diverse client project portfolio across a variety of industries including biotechnology, electric & autonomous vehicles, software, and food services. • Responsible for client relationships and day-to-day communication for all assigned accounts. • Orchestrated collaboration between clients, vendors, internal teams, and agency partners to deliver projects that met or exceeded client expectations. • Managed all aspects of project… Show more PM for a full-service design/branding agency. Managed diverse client project portfolio across a variety of industries including biotechnology, electric & autonomous vehicles, software, and food services. • Responsible for client relationships and day-to-day communication for all assigned accounts. • Orchestrated collaboration between clients, vendors, internal teams, and agency partners to deliver projects that met or exceeded client expectations. • Managed all aspects of project lifecycle, including estimations, scope-of-work contracts, budgets, resource allocation, task management, status tracking, delivery, and retrospective reviews. • Produced high-profile photoshoots from concept to completion, handling all logistics including location scouting, developing detailed call sheets, negotiating vendor contracts, and overseeing production crew to ensure seamless execution under tight deadlines. Show less



Freelance

• Technical Editor

  • Sep 2017 - Jun 2019

  As copy editor, ensured content met high editorial standards for technical accuracy, grammar, and style, for the following publications/organizations: • Flight School: eBook series that explores Swift (Apple) programming language topics and how-to’s for software developers. • Sustainability Accounting Standards Board: Collection of technical guides used by companies reporting sustainability-related risks and opportunities to investors. As copy editor, ensured content met high editorial standards for technical accuracy, grammar, and style, for the following publications/organizations: • Flight School: eBook series that explores Swift (Apple) programming language topics and how-to’s for software developers. • Sustainability Accounting Standards Board: Collection of technical guides used by companies reporting sustainability-related risks and opportunities to investors.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Engineering Project Manager

  • Feb 2014 - May 2017

  Managed content releases for 50+ person department; managed web redesign project and development of new internal authoring tool as part of Apple Developer Library’s new front- and back-end; managed writing program for WWDC. • Planned and managed activity schedules for software and content releases. • Ensured design and content updates complied with corporate standards. • Partnered with Marketing to align messaging and landing page strategy. • Negotiated with x-functional… Show more Managed content releases for 50+ person department; managed web redesign project and development of new internal authoring tool as part of Apple Developer Library’s new front- and back-end; managed writing program for WWDC. • Planned and managed activity schedules for software and content releases. • Ensured design and content updates complied with corporate standards. • Partnered with Marketing to align messaging and landing page strategy. • Negotiated with x-functional teams to align complex schedules, enabling adjacent departments to meet shared deadlines. • Facilitated regular status meetings and brainstorming sessions with key stakeholders, including senior leadership, designers, technical writers, engineers, and x-functional marketing and project management teams. • Managed content and software quality by holding test sessions, collecting user feedback, and escalating priority issues using proprietary task management tool. • Lead project communication, informing stakeholders of changes and using proprietary tools to collect feedback and manage configuration updates. • Documented and shared standards and lessons learned throughout project lifecycles.

• Administrative Assistant

  • May 2012 - Feb 2014

  Provided administrative support to the Localization & Release Engineering and Cloud Services Localization teams. • Covered administrative needs of 150 people including equipment, supplies, and inventory management. • Worked with outside vendors to coordinate team building events. • Booked international travel for groups; coordinated visas and other documentation needed for travel abroad. • Maintained department's internal webpage. • Managed building facilities;… Show more Provided administrative support to the Localization & Release Engineering and Cloud Services Localization teams. • Covered administrative needs of 150 people including equipment, supplies, and inventory management. • Worked with outside vendors to coordinate team building events. • Booked international travel for groups; coordinated visas and other documentation needed for travel abroad. • Maintained department's internal webpage. • Managed building facilities; collaborated with contractors on building construction projects to meet space requirements of rapidly growing teams. • Assisted directors of both teams with calendar management, expense reports, and research projects.



Endorse.com

• San Mateo, CA

• Customer Support

  • Dec 2011 - Apr 2012

  Provided customer support services for a start-up company that rewards shoppers for purchasing sponsored items. Provided customer support services for a start-up company that rewards shoppers for purchasing sponsored items.



Muscular Dystrophy Association

• Non-profit Organizations
• 700 & Above Employee

• Volunteer Recruitment Coordinator

  • Sep 2011 - Nov 2011

  • Contacted local business owners and corporate executives to invite them to participate in an event to raise funds for local families affected by neuromuscular disease. • Successfully met or exceeded recruitment quotas; asked to return for a second fundraising assignment through its completion. • Contacted local business owners and corporate executives to invite them to participate in an event to raise funds for local families affected by neuromuscular disease. • Successfully met or exceeded recruitment quotas; asked to return for a second fundraising assignment through its completion.



Peak Health Solutions, LLC.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Assistant

  • Nov 2010 - Aug 2011

  • Provided marketing and administrative support for an organization that provides office solutions to healthcare and insurance providers. • Managed sales team’s participation in conferences and trade shows; worked with conference coordinators regarding sponsorship and contracts; ensured arrival of marketing material. • Initiated the company’s social media presence on Facebook and Twitter. Conducted extensive market research projects to identify trends, using client surveys as well as… Show more • Provided marketing and administrative support for an organization that provides office solutions to healthcare and insurance providers. • Managed sales team’s participation in conferences and trade shows; worked with conference coordinators regarding sponsorship and contracts; ensured arrival of marketing material. • Initiated the company’s social media presence on Facebook and Twitter. Conducted extensive market research projects to identify trends, using client surveys as well as the examination of online traffic generated to show the benefit of social media involvement. • Under the direction of the CEO, facilitated the production of marketing, advertising and research projects. • Collaborated with other staff members to develop marketing collateral (print and Internet). Drafted marketing content for the company website. • Assisted in the creation of business proposals and contracts, as well as reviewed and edited outgoing documents. • As an ongoing special project, organized training sessions for incoming nurse practitioners, handling all logistics ranging from organization of the sessions to procurement of the necessary classroom tools and equipment. Ensured that the nurses were able to remain on schedule for all patient appointments once projects began. Show less • Provided marketing and administrative support for an organization that provides office solutions to healthcare and insurance providers. • Managed sales team’s participation in conferences and trade shows; worked with conference coordinators regarding sponsorship and contracts; ensured arrival of marketing material. • Initiated the company’s social media presence on Facebook and Twitter. Conducted extensive market research projects to identify trends, using client surveys as well as… Show more • Provided marketing and administrative support for an organization that provides office solutions to healthcare and insurance providers. • Managed sales team’s participation in conferences and trade shows; worked with conference coordinators regarding sponsorship and contracts; ensured arrival of marketing material. • Initiated the company’s social media presence on Facebook and Twitter. Conducted extensive market research projects to identify trends, using client surveys as well as the examination of online traffic generated to show the benefit of social media involvement. • Under the direction of the CEO, facilitated the production of marketing, advertising and research projects. • Collaborated with other staff members to develop marketing collateral (print and Internet). Drafted marketing content for the company website. • Assisted in the creation of business proposals and contracts, as well as reviewed and edited outgoing documents. • As an ongoing special project, organized training sessions for incoming nurse practitioners, handling all logistics ranging from organization of the sessions to procurement of the necessary classroom tools and equipment. Ensured that the nurses were able to remain on schedule for all patient appointments once projects began. Show less