Morgan Pappa

Information Technology Program Director at Didlake
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Contact Information
us****@****om
(386) 825-5501
Location
Springfield, Virginia, United States, US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • A+
    CompTIA
    Jul, 2007
    - Nov, 2024
  • Network+
    CompTIA
    Jul, 2007
    - Nov, 2024
  • MCP
    Microsoft
    Jan, 2007
    - Nov, 2024

Experience

  • Didlake
    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Information Technology Program Director
      • Oct 2021 - Present

    • Network Engineer
      • Oct 2018 - Oct 2021

    • IT Specialist
      • May 2018 - Oct 2018

      Provided information technology support to all users in all departments of the company. Responsible for resolving a vast array of IT issues. Supported 35+ remote government sites. Strived to help end users with their IT problems quickly and efficiently while providing excellent customer service.

  • Geek Squad
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Desktop Support Technician
      • 2006 - 2010

      • Supervised a team of 12 people to fix computers of all makes and models. • Responsible for training employees, monthly department sales goals, and customer satisfaction. • Supervised a team of 12 people to fix computers of all makes and models. • Responsible for training employees, monthly department sales goals, and customer satisfaction.

Education

  • George Mason University
    Bachelor of Science (BS), Information Technology
    2013 - 2016
  • Northern Virginia Community College
    Associate of Science (AS), Information Technology
    2010 - 2012

Community

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