Shift Team Lead

• May 2023 - Present

Barista

• Nov 2022 - May 2023

Create specialty drinks efficiently in a high paced environment. Manages a clean, safe, organized, and efficient work space. Excellent customer service, quality control, and financial control. Presents a professional and reliable company image to customers. Follow written and verbal instructions.

Delivery Driver

• Aug 2022 - Present

Delivers orders safely and in a timely manner, over 900 deliveries to date. Manages time efficiently while maintaining excellent customer service and satisfaction. Presents a professional and reliable company image to customers and partnering restaurants. Follows written instructions to map and locate hard to find addresses throughout Jacksonville and surrounding areas. Delivers orders safely and in a timely manner, over 900 deliveries to date. Manages time efficiently while maintaining excellent customer service and satisfaction. Presents a professional and reliable company image to customers and partnering restaurants. Follows written instructions to map and locate hard to find addresses throughout Jacksonville and surrounding areas.

Physician Review Specialist

• Dec 2018 - Feb 2022

Provide quality reviews and education for medical providers while adhering to state and federal guideline requirements. Ensuring compliance standards of practice. Complete audits on chart documentation for billed services. Prepare charts and spreadsheets on findings for leadership.

Credentialing Specialist

• Jul 2017 - Dec 2018

Provided primary source verification and quality control functions for managed care providers. Following state and federal requirements for on-boarding. Entering and verifying over a hundred providers information into the organization's system.

Administrative Assistant

• Aug 2016 - Jul 2017

IU Health- Contracted for data entry project for Credentialing Specialist position. Contract ended and turned into direct hire position. Blue & Co- Research and gather provided data from various clients to enter into spreadsheets. Prepare collected data information into correct forms for audit team. Complete various office tasks for coworkers and management. IU Health- Contracted for data entry project for Credentialing Specialist position. Contract ended and turned into direct hire position. Blue & Co- Research and gather provided data from various clients to enter into spreadsheets. Prepare collected data information into correct forms for audit team. Complete various office tasks for coworkers and management.

Authorization Specialist

• May 2015 - Aug 2016

Provide hundreds of procedural verification from various private and governmental insurance agencies. Verified required documentation while complying to HIPAA regulations and guidelines. Provide hundreds of procedural verification from various private and governmental insurance agencies. Verified required documentation while complying to HIPAA regulations and guidelines.