Experience

Birmingham Orthodontics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Experience Coordinator

  • Jun 2019 - Present

  -Serve as a liaison between the doctor and patient by assisting in the gathering of information needed to prescribe treatment and coordinate a treatment plan -Explain and secure financial commitments from patients entering them into treatment -Convert consultations to active patients while providing exemplary customer service and thorough and detailed information -Perform X-rays -Prepare and present treatment plans and financial estimates to patients -Handle all treatment paperwork including consent forms, policy forms and financial forms -Communicate and develop strong working relationships with doctors, front desk staff, clinical staff and patients -Follow up on missed appointments and conduct recalls on those who did not enter treatment after consultations -Work with clinical and front desk teams to effectively manage daily patient flow (e.g. add in consultations, same day treatment)



First United Methodist Church Tuscaloosa

• Administrative Manager/Outreach Coordinator

  • Sep 2017 - Jun 2019

  -Coordinate and schedule church, events and bus calendars -Edit and update website and app -Publish different aspects of communication to recruit volunteers for missions/outreach and church projects - print and online -Maintain and post to multiple social media outlets -Plan and coordinate mission/outreach and volunteer events on and off-site -Process and manage mass mailing for all church communication - weekly and monthly -Maintain and develop relationships with local, national and international missionary partners -Manage office supplies and materials -Administer background checks for employees and volunteers -Work with and plug in persons in need with local outreach and assistance organizations -Process attendance for worship services and Sunday school -Schedule, recruit and train daily front reception desk volunteers -Publish and edit monthly Missions Update newsletters -Establish and maintain relationships with church members for all church activity -Plan and coordinate the Global Impact Celebration Missionary Conference



First United Methodist Tuscaloosa

• Administrative Coordinator

  • Oct 2015 - Jun 2019

  -Coordinate and schedule the church and bus calendar -Schedule, recruit and train daily front reception desk volunteers -Publish and edit monthly Missions Update newsletters (available in portfolio) -Publish different aspects of communication to recruit volunteers for missions/outreach and church projects - print and online (available in portfolio) -Plan and coordinate mission/outreach and volunteer events on and off-site for FUMCT -Establish and maintain relationships with church members for all church activity -Maintain and post to multiple social media outlets for FUMCT -Edit and update FUMCT’s website and app -Maintain and develop relationships with local, national and international missionary partners -Plan and coordinate the Global Impact Celebration Missionary Conference -Work with people in need who visit for help and assistance -Process and manage mass postal mail for all church communication - weekly and monthly



Mobley & Sons / Canterbury Clothiers

• Operations/Sales Manager

  • May 2014 - Sep 2015

  -Perform general office, administrative and secretarial duties -Collect sales data and prepare monthly and yearly reports -Establish sales objectives by forecasting and developing annual sales quotas -Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends and competitors -Maintain store staff by recruiting, selecting, orienting, and training employees -Complete store operational requirements by scheduling and assigning employees; following up on work results -Identify current and future customer requirements by establishing rapport with potential and actual customers -Travel to NYC for market, determining what styles will sell to the current customer


Enterprise Rent-A-Car
• United States
• Real Estate
• 1 - 100 Employee
• Management Trainee

  • Jul 2013 - May 2014


Faucett Brothers Activity Center

• Receptionist

  • Apr 2013 - Jul 2013

  -Welcome visitors and guests, check credentials/membership cards/identification before admitting anyone -Assist with paperwork for Membership Applications, Facility Reservations and Program Registrations -Make copies, file reports, answer telephones, transfer calls and give center tours -Have general knowledge of P.A.R.A. policy and procedures; familiar with and follow all P.A.R.A. monetary management procedures related to control desk operations -Knowledgeable in operating computers, fax machines and other office equipment and have good working knowledge of RecTrac software -Assist with the arrangement of chairs, tables, other equipment and sporting or exercise equipment in designated rooms or other areas for scheduled rentals or P.A.R.A. activities such as: banquets, receptions, group meetings or sports events -Conduct room checks and bathroom checks for cleanliness and preparation for use -Supervisory responsibilities: This position supervises volunteers and other part-time staff when needed -Responsibilities also include assisting in training new employees



University of Alabama

• Higher Education
• 1 - 100 Employee

• Student

  • Aug 2009 - May 2013

  Captain of the University of Alabama Dance Team 4 years on Alabama's Dance Team Member of Zeta Tau Alpha Captain of the University of Alabama Dance Team 4 years on Alabama's Dance Team Member of Zeta Tau Alpha



Universal Dance Association

• Instructor

  • Jun 2010 - Aug 2011

  -Provided team growth and improvement for middle school and high school level dance teams throughout the southeast -Taught innovative routines, proper technique and conditioning -Supplied emphasis in helping dance teams provide support and entertainment for their school -Provided team growth and improvement for middle school and high school level dance teams throughout the southeast -Taught innovative routines, proper technique and conditioning -Supplied emphasis in helping dance teams provide support and entertainment for their school