Experience

Lucid Software

• United States
• Software Development
• 700 & Above Employee

• Product Support Specialist

  • Jun 2022 - Present

  - Writing and updating content for the Lucid Help Center - Helping users on a one-to-one basis with troubleshooting, administrative tasks, and use case questions through email, the community, and social media - Collaborating with cross-functional peers to coordinate new content reflecting changes to the product - Contributing to content strategy by analyzing user behavior data and industry best practices - Writing and updating content for the Lucid Help Center - Helping users on a one-to-one basis with troubleshooting, administrative tasks, and use case questions through email, the community, and social media - Collaborating with cross-functional peers to coordinate new content reflecting changes to the product - Contributing to content strategy by analyzing user behavior data and industry best practices



Canyons School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Building Leadership Team Chair

  • May 2020 - May 2022

• Social Studies Teacher

  • Aug 2015 - May 2022

• French Teacher

  • Aug 2013 - Aug 2015