Senior Account Manager/Google Ad Expert

• Dec 2018 - Present

Account Manager

• Sep 2014 - Present

Financial Services Advisor

• Jun 2010 - Mar 2012

- Met with students prior to their anticipated graduation dates to promote awareness of loan repayment requirements and options - Led in-classroom presentations that covered financial management procedures and payment options for students - Acted as primary liaison between ATI and third-party default management agencies; and between students and lenders, to ensure students’ understanding of deferment and forbearance options - Conducted financial management and student loan-related counseling for new graduates - Monitored financial reports and contacted students who were at risk of default, then assisted them in applying for deferment or forbearance - Managed all aspects of loan accounts, including applications, collection and posting of payments, and creation and distribution of payment receipts - Tracked online data surrounding loan payments and provided relevant information to third-party agencies Show less

Communications & Corporate Logistics Coordinator

• Sep 2006 - Jun 2010

- Communicated with vendors, received and processed purchase orders, and ensured all merchandise was delivered according to customer specifications - Managed warehouse logistics; tracked product supply and maintained inventory volume - Handled internal communications, including creation and distribution of weekly company-wide publication that included product updates, current and forecasted sales projections, and industry news - Designed and maintained company-wide marketing materials - Spoke directly with major vendors regarding news and product developments from their companies; then supplied regular updates on vendors’ relevant business happenings to senior management and sales staff - Provided administrative support to CEO and executive-leadership team Show less

Administrative Assistant/Receptionist

• May 2006 - Aug 2006

- Managed office logistics, including oversight of supply inventory and equipment maintenance; placed purchase orders, scheduled deliveries and appointments, and managed calendars - Communicated directly with clients regarding their insurance claims and responded to billing inquiries - Operated multiple-line phone system and fielded and routed all incoming calls - Managed office logistics, including oversight of supply inventory and equipment maintenance; placed purchase orders, scheduled deliveries and appointments, and managed calendars - Communicated directly with clients regarding their insurance claims and responded to billing inquiries - Operated multiple-line phone system and fielded and routed all incoming calls