Inside Sales Engineer - Industrial Odor Control Systems & Solutions

• Oct 2021 - Present

Salesforce Project Specialist

• Jul 2020 - Oct 2021

Responsible for Salesforce Sales & Service Cloud development and maintenance projects. Hands-on and focused on identify, planning, building, and implementing features and functions for Salesforce that are based on users needs. Able to work in both independent and collaborative environments; and able to understand the interdependencies between business processes, programs, and systems to plan, develop, and implement change. Continually seeks out ways to improve current processes through project and change management, while staying cognizant of company and employee adoption. Collaborates with CRM Team, Corporate and Production, Business Operations Team, 3rd party Marketing partner, and our Salesforce implantation partner. Show less

Commercial Field Sales Manager - Central States

• Apr 2016 - Jun 2020

Impacting the growth of national and regional distributors in the last year by constant presence and sales support Meet or exceed yearly sales goals set for my regional and national accounts Responsible for new product and equipment testing and development Currently responsible for growing the market in the Central States, Northeast, and TexasVisit end user accounts to set up product/equipment trials based off recommended applicationsProvide onsite and webinar sales trainings to distributor groupsField work with distributor sales reps and end-user accounts with heavy focus on the healthcare and hospitality markets.Train and communicate with new Sales Coordinator as well as provide all training of Inside Sales and Sales Support responsibilitiesAttend all trade shows to build new and current relationships with both distributors and end-users while developing new leadsCommunicate and collaborate with accounting, marketing, and manufacturing departments on projectsSalesforce Admin/Developer Show less

Certified Personal Trainer

• Jul 2014 - 2019

ISSA Certified Personal Trainer ISSA Certified Personal Trainer

Engineering and Sales Coordinator

• Jan 2015 - Mar 2016

Assisted Director of Engineering in creating, testing, and producing new products, while maintaining contact with multiple customer departments to address any issues and provide lead times Coordinated product timelines and production based on both customer needs and in-house capabilities Handled customer email and phone calls regarding PO's, lead times, and shipping or pricing issues Under CFO, handled all invoicing and payments for new tooling and tool refurbishment for customers and vendors Designed over 500 Process and Safety Instruction Manuals for Press Operators including real time pictures and Spanish translation Created daily customer sales forecast for VP of Sales Responsible for tracking and updating multiple customer portals to provide clear and constant communication regarding product lead times, production issues, and any pricing or material changes Created an Excel spreadsheet to track employee production charts for a new production-based incentive program Skills Used Proficient in the latest Microsoft Office, Adobe, and Photoshop software and programs Experience with Salesforce and DBA CRM databases Knowledge of US and International shipping policies and requirements Strong ability to multitask and juggle multiple projects at once Over 6 years of professional customer service and sales experience in person, and via phone and email Accountable and responsible while working independently, while easily transitioning into a team based setting Knowledge of Accounts Payable procedures Show less

Admissions Advisor

• Aug 2010 - Dec 2014

Manage enrollment processes and procedures per student • Managing of sales pipeline and forecasting per semester • Provide guidance to students from enrollment through graduation • Adhere to laws and regulations governing student recruitment activities • Managing student accounts through Sales Force CRM System • Warm calling and networking to generate personally-developed inquiries and referrals Chat Advisor Team Lead Chamberlain College of Nursing - DeVry, Inc January 2013 to January 2014 Reported directly to the National Director of Admissions • Managed a team of advisors for the implementation of a new online Chat Advisor Program • Created Chat Advisor script and training materials for advisors • Generating and properly dispositioning qualified inquiries and assigning to appropriate recipients Show less

Inside Sales/Administrative Assistant

• Jan 2010 - Jun 2010

Reported to Director of Sales Managed new and existing customer accounts though CRM database • Entered orders, sent order confirmations and invoiced • Cold & warm calling Reported to Director of Sales Managed new and existing customer accounts though CRM database • Entered orders, sent order confirmations and invoiced • Cold & warm calling

Behavioral Health Internship

• Sep 2007 - May 2008

Interned as a school counselor, group therapy leader, and gym class coach at an alternative Jr. High and High School for students with behavioral, emotional and mental disorders. Interned as a school counselor, group therapy leader, and gym class coach at an alternative Jr. High and High School for students with behavioral, emotional and mental disorders.

Sales Representative

• Aug 2007 - May 2008

Responsible for achieving daily sales goals • Cash handling and maintaining balanced cash register • Facing merchandise & organizing displays Responsible for achieving daily sales goals • Cash handling and maintaining balanced cash register • Facing merchandise & organizing displays

Barista

• Jul 2006 - Jan 2007

Fitness Specialist and Lifeguard

• Aug 2004 - May 2006