Experience

Highway 2

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• B2B Specialist

  • Jun 2023 - Present

  - Redesign and implementation of a new B2B platform that reaches over 6000 dealers nationwide.- Managing a team of sales, marketing, and data-oriented personnel to achieve and set goals.- Maintenance of existing B2B data to maintain customer experience.

• Inside Sales Representative / E-Commerce Coordinator

  • Jul 2022 - Jul 2023

  - Managing the needs of 700+ accounts to grow sales.- Development and implementation of procedures to streamline dealer reporting and interactions- Growing customer base by building organic relationships with new dealers that will last long term.- Providing top-level customer support so dealers are always met with the best possible experience.



Trek Bicycle

• United States
• Sporting Goods
• 700 & Above Employee

• Production Mechanic

  • Mar 2022 - Jun 2022

  -Technical repairs -Customer Service -Contributed to technical training of sales staff -Technical repairs -Customer Service -Contributed to technical training of sales staff



Colorado State University

• United States
• Higher Education
• 700 & Above Employee

• Software Developer | Geographic Information Systems Analyst

  • Jan 2021 - Mar 2022

  -Database development -Python scripting -Could computing -Software deployment -GIS Mapping and analyzation -Database development -Python scripting -Could computing -Software deployment -GIS Mapping and analyzation



The Spoke

• Fort Collins, Colorado Area

• Department Coordinator

  • Jan 2019 - May 2021

  -Inventory management -Development of training and SOPs for new employees -One on one educational interactions with students -Inventory management -Development of training and SOPs for new employees -One on one educational interactions with students



Full Cycle Bikes | proVelo Bikes

• Fort Collins, Colorado Area

• Lead Mechanic

  • Apr 2012 - Oct 2019

  -Technical repairs -Customer Service -Contributed to technical training of sales staff -Technical repairs -Customer Service -Contributed to technical training of sales staff



Bicycle Warehouse

• San Diego, California

• Service Manager

  • May 2006 - Mar 2012

  -Personnel and inventory management of multiple stores and service centers -Supervised and assisted with technical training of sales team and new mechanics -Personnel and inventory management of multiple stores and service centers -Supervised and assisted with technical training of sales team and new mechanics



Performance Bicycle

• Greater San Diego Area

• Operations Manager / Service Manager

  • Mar 2001 - May 2006

  -Personnel management, in charge of scheduling and hiring -Inventroy management, in charges of receiving new product -Technical repairs -Customer service -Personnel management, in charge of scheduling and hiring -Inventroy management, in charges of receiving new product -Technical repairs -Customer service