Experience

Catholic Housing Management
• United States
• Housing and Community Development
• 1 - 100 Employee
• Assistant Property Manager

  • Nov 2021 - Present


Memorial International

• Ecuador
• Individual and Family Services
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2017 - Jun 2021

  • • Talking with customers in-person, over the phone and by email. • Provide explanations to clients • Provide recommendations based on client needs • Process client requests • Handle customer complains • Maintaining and updating customer related information. • Acquire detailed knowledge of the Memorial services and provide excellent service. • • Talking with customers in-person, over the phone and by email. • Provide explanations to clients • Provide recommendations based on client needs • Process client requests • Handle customer complains • Maintaining and updating customer related information. • Acquire detailed knowledge of the Memorial services and provide excellent service.



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Nov 2016 - Mar 2017

  • Proactively engages with customers, reads cues and responds effectively • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently • Processes merchandise to be floor ready and maintains back room and under stock to brand standards • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment • Understands and demonstrating Company values.