Senior Account Executive

• Feb 2023 - Present

Account Executive

• Aug 2021 - Feb 2023

Client Services Manager

• Aug 2019 - Aug 2021

The key point of contact for all client-facing relationships on post-sale direct or programmatic accounts, providing white glove service through campaign management, building client rapport, ensuring client retention and growth through upsell opportunities. In addition to client communication, the main liaison across internal departments to manage end-to-end execution and working harmoniously with sales on shared book of business to drive brand strategy. The key point of contact for all client-facing relationships on post-sale direct or programmatic accounts, providing white glove service through campaign management, building client rapport, ensuring client retention and growth through upsell opportunities. In addition to client communication, the main liaison across internal departments to manage end-to-end execution and working harmoniously with sales on shared book of business to drive brand strategy.

Account Manager

• Jun 2018 - Aug 2019

Account Coordinator

• Apr 2017 - Jun 2018

Sales Coordinator

• Apr 2015 - Apr 2017

• Assist and support managers with the preparation and execution of account presentations. • Create and prepare sales and marketing materials. • Draft and distribute market trend reports, promotion tracking reports, best seller lists and various other sales and marketing reports. • Research and use marketing tactics to position newly launched books. • Coordinate with numerous other departments to ensure the publishing process runs smoothly. • Record and keep numerous projects organized and up to date. • Assist manager at on and offsite sales presentations. • Attend and take notes at internal meetings. Show less