Morgan Fondriest
Hourly Specialist/ Shift Lead/ Manager-on-Duty at Biscuit Love- Claim this Profile
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Bio
Credentials
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Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
National Insurance Producer RegistryDec, 2018- Oct, 2024 -
Certified Nurse Assistant
Tennessee College of Applied Technology - KnoxvilleSep, 2016- Oct, 2024
Experience
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Biscuit Love
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United States
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Hospitality
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1 - 100 Employee
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Hourly Specialist/ Shift Lead/ Manager-on-Duty
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Apr 2021 - Present
• Vastly improving communication skills through daily customer interaction. • Improving leadership skills while working as an hourly specialist which requires coordination of team efforts to keep the restaurant running as efficiently and effectively as possible. • Continuing problem-solving skills by helping customers and employees with any issues that arise. • Developing managerial skills through completing the end-of-day closing process daily, requiring cash reconciliation and operation summary. • Increasing my attention to detail by accurately receiving customer requests and ensuring requests are accurate before delivering them to customers. • Performing leadership and management skills by successfully running the day-to-day operations of the restaurant for two months. Show less
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Small Business Owner
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Aug 2020 - Present
• Research and develop a wide variety of products, based on customer demand, utilizing Circuit Design Space software and customer data. • Perform inventory management, ensuring sufficient inventory is on hand for current and short-term projected orders • Manage order fulfillment process ensuring customers receive products in a timely, satisfactory manner. • Track pricing data to effectively price products and maintain profitability. • Identify growth and marketing opportunities to capture a larger customer base, through outlets such as craft fairs, social media platforms, and retail websites. • Build and maintain customer relations by taking a customer-centric approach to all decision making, going above and beyond customer expectations. • Effectively manage time allocation, prioritizing a multitude of tasks to promote business growth, customer retention, and product design. Show less
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Small Business Owner
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Mar 2020 - Apr 2021
• Manage customer relationships with a growing customer base of 35 regular customers. • Foster healthy business relationships with business partners while working in a collaborative environment. • Heighten critical thinking skills from creating strategies to increase business revenue amidst COVID-19. • Polishing marketing and business skills with constant research and education. • Enhanced organizational skills by keeping calendar up to date with appointments and meetings. • Manage customer relationships with a growing customer base of 35 regular customers. • Foster healthy business relationships with business partners while working in a collaborative environment. • Heighten critical thinking skills from creating strategies to increase business revenue amidst COVID-19. • Polishing marketing and business skills with constant research and education. • Enhanced organizational skills by keeping calendar up to date with appointments and meetings.
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Uber
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Türkiye
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Advertising Services
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100 - 200 Employee
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Delivery Driver
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Dec 2019 - Mar 2020
• Interacted with upwards of 20 customers daily, ensuring a satisfactory customer experience. • Interacted with upwards of 20 customers daily, ensuring a satisfactory customer experience.
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USHEALTH Advisors
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Insurance
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1 - 100 Employee
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Licensed Insurance Agent
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Jan 2019 - Nov 2019
• Conducted calls with over 300 clients daily, going above and beyond to educate and meet all their insurance needs. • Collaborated with upwards of 25 colleagues daily in a team-centric office environment. • Frequently required adapt and quickly learn new rules, regulations, and insurance information. • Tailored insurance offerings to meet individual-customer needs, accounting for all customer-specific factors. • Polishing marketing and business skills with constant research and education. • Enhanced organizational skills by keeping calendar up to date with appointments and meetings. Show less
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Panera Bread
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United States
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Restaurants
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700 & Above Employee
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Delivery Driver
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Sep 2017 - Feb 2019
• Collaborated with approximately 30 colleagues daily to guarantee all business needs were met, taking on tasks beyond my assigned duties. • Analyzed route times to reduce delivery times, resulting in me consistently exceeding corporate delivery goals. • Collaborated with approximately 30 colleagues daily to guarantee all business needs were met, taking on tasks beyond my assigned duties. • Analyzed route times to reduce delivery times, resulting in me consistently exceeding corporate delivery goals.
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Hookah Hookup
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Retail
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1 - 100 Employee
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Sales Associate
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Feb 2017 - Jun 2017
• Furthered communication skills by thoroughly explaining products and assisting upwards of 30 customers daily. • Heightened leadership skills through managerial tasks such as the nightly closing process. • Enhanced organizational skills through inventory management duties. • Tailored store displays to increase product visibility and customer appeal. • Furthered communication skills by thoroughly explaining products and assisting upwards of 30 customers daily. • Heightened leadership skills through managerial tasks such as the nightly closing process. • Enhanced organizational skills through inventory management duties. • Tailored store displays to increase product visibility and customer appeal.
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SharpShooter Imaging
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Australia
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Photography
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Head Lead
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Apr 2013 - Mar 2017
• Interacted with upwards of 2,000 customers daily, resolving service and product complaints. • Worked with and managed a team of approximately 15 employees. • Coordinated team efforts to increase sales and customer satisfaction. • Cultivated a great work ethic, resulting in the receipt of the best seller award upwards of 250 times. • Performed the nightly closing process, requiring cash reconciliation and operation summary. • Interacted with upwards of 2,000 customers daily, resolving service and product complaints. • Worked with and managed a team of approximately 15 employees. • Coordinated team efforts to increase sales and customer satisfaction. • Cultivated a great work ethic, resulting in the receipt of the best seller award upwards of 250 times. • Performed the nightly closing process, requiring cash reconciliation and operation summary.
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Education
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2011 - 2015
Pigeon Forge High School
High School Diploma
Community
