Morgan Durkacz
Customer Service Representative at Sirius Federal- Claim this Profile
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Bio
Credentials
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Supporting Your Mental Health While Working from Home
LinkedInSep, 2023- Oct, 2024 -
How to Crush Self-Doubt and Build Self-Confidence
LinkedInMar, 2023- Oct, 2024
Experience
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Sirius Federal
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Service Representative
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Oct 2019 - Present
Formally known as Force 3, Sirius Federal is now a CDW Company. Network Security Company designed for the Federal government - Tracking order status and providing government based customer with updates regarding their purchases via email and phone. - Working close with the vendors on updates, order status and receiving invoices. Vendor including Cisco, Dell, Synnex, Tech Data, etc. - Processing vendor invoices in company’s system - Background in using the online platform Sales Force - Vouchering government based vendor invoices, running daily reports, monitoring and updated orders - Experience in working remote Show less
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Apricot Lane Boutique
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United States
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Retail
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100 - 200 Employee
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Marketing And Public Relations Specialist - Store Manager - Event Coordniator
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May 2018 - Oct 2019
-Managed and maintained all social media platforms including Instagram, Facebook, email and online shopify website and blog for the business with the priority of increasing engagement and increasing store conversions and sales. - Created weekly email blasts to send to customers with the purpose of informing them on sales and incoming store events. -Assisted as Visual Store Merchandiser for online website and sales floor. -Create live feeds and stories showcasing new daily inventory and events to customers online following on our social media. Show less
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Delta Gamma
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United States
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Higher Education
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700 & Above Employee
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Public Relations Specialist
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Aug 2017 - May 2018
-Maintained all social media platforms, Facebook, Twitter and Instagram, with accounts exceeding a total amount of 10,000 impressions per period. -Created emails blast to send to alumni of the organization with the intent keep alumni updated on current events and activities. -Documents and live streamed events on social media accounts showcasing our sisterhood and philanthropy. -Created graphics to promote going Greek, Delta Gamma Fraternity and highlight the ideals of our chapter. -Maintained all social media platforms, Facebook, Twitter and Instagram, with accounts exceeding a total amount of 10,000 impressions per period. -Created emails blast to send to alumni of the organization with the intent keep alumni updated on current events and activities. -Documents and live streamed events on social media accounts showcasing our sisterhood and philanthropy. -Created graphics to promote going Greek, Delta Gamma Fraternity and highlight the ideals of our chapter.
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Stepping Stones, Recreation for Individuals with Disabilities
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Morgantown, West Virginia
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Volunteer Staff - Teacher Assistant
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Aug 2017 - May 2018
-Non-profit organization that provides year-round recreational activities for children and adults with disabilities -Volunteered in the Life Skills Program, assisted and help teach individuals with disabilities raging in the ages of 18-30. Activities included the following - solving basic math problems, English, reading, resuming building, applying for jobs, cooking, physical activity, computer work, word puzzles, becoming more independent. - Student Volunteer Staff Member, Teacher Assistant Show less
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Nemacolin
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United States
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Hospitality
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300 - 400 Employee
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Summer Pool Waitress
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May 2017 - Jul 2017
- Summer pool waitress, sever of food, cocktails and drink to resort guest. - Forbes Standards of Service Trained - Summer pool waitress, sever of food, cocktails and drink to resort guest. - Forbes Standards of Service Trained
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WVU Nursery School
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Morgantown, West Virginia
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Student Teacher
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Jan 2016 - May 2016
-Help and planned learning activities for children between the ages of 1 - 3 at a local Nursery School near WVU. - Weekly lesson plans targeting cognitive development, gross motor skills & fine motor skills. -Helped supervise the children who attended the Nursery School. -Help and planned learning activities for children between the ages of 1 - 3 at a local Nursery School near WVU. - Weekly lesson plans targeting cognitive development, gross motor skills & fine motor skills. -Helped supervise the children who attended the Nursery School.
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Figleaf Boutique
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United States
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1 - 100 Employee
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Sales Associate / Assistant Store Manager
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May 2015 - Dec 2015
-Assisted with daily store operations to help encourage productivity of sales team. -Stepped in a Visual Merchandiser with an overall goal to make the store accessible to first time customers. -Created social media content for business social media accounts, Instagram to overall promote the products at the Morgantown store location. • Entrusted with managing store funds, as well as keeping in constant communication with main accounting team with store sales updates -Assisted with daily store operations to help encourage productivity of sales team. -Stepped in a Visual Merchandiser with an overall goal to make the store accessible to first time customers. -Created social media content for business social media accounts, Instagram to overall promote the products at the Morgantown store location. • Entrusted with managing store funds, as well as keeping in constant communication with main accounting team with store sales updates
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Hollister Co.
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United States
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Retail
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700 & Above Employee
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Retail Sales Associate
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May 2013 - Jun 2014
-Assisted with daily store operations to help encourage productivity of sales team. -Assisted with customers during the shopping process including styling options and check out process. -Assisted with daily store operations to help encourage productivity of sales team. -Assisted with customers during the shopping process including styling options and check out process.
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Education
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2014 - 2018
West Virginia University
Multidisciplinary Studies, Communciation, Child Developement/Family Studies, & Disability Studies
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