Assistant Director of Housekeeping

• Apr 2023 - Present

Executive Housekeeping Manager

• Jun 2020 - Apr 2023

Assistant Executive Housekeeper

• Feb 2019 - Jun 2020

Assistant Front Office Manager

• Nov 2017 - Feb 2019

Rooms Assistant Manager

• Jun 2017 - Nov 2017

Front Office Manager

• Jan 2017 - May 2017

As Front Office Manager, I touched almost every area of Front of House Operations, from hiring, training, scheduling, ordering, responding to guest surveys, and hosting Gallery Host meetings. My days were busy, but I truly enjoyed the challenge.

Sales Coordinator

• Sep 2015 - Jan 2017

As Sales Coordinator at the Hyatt Place of Columbia/Harbison in Irmo, South Carolina, I was responsible for managing the daily operations of the sales department. My responsibilities ranged from marketing and selling our event space to organizing group sales, including SMERF, Sports, Corporate, Association, and Government accounts. We received several inquiries each day, and it was my job to keep track of and follow up with each of them, ultimately making a sale. I truly enjoyed this challenge, and I loved seeing the hard work come to fruition when the guests leave satisfied with their experience. Show less

Attractions Intern

• Jan 2015 - May 2015

Immediately following my college graduation, I completed a four-month internship for the Walt Disney Company. I was employed by Disney’s Animal Kingdom as a driver for the Kilimanjaro Safaris attraction. It is considered one of the most unique and successful attractions at Walt Disney World. My time there enhanced my ability to multitask, keep calm in stressful environments, and made me very comfortable speaking with guests on a regular basis. I also gained unparalleled customer service training during my time with the legendary company. Show less

Student

• Aug 2011 - Dec 2014

I was a South Carolina Life Scholarship recipient. In August 2011, I made the move to Clemson University where I majored in Parks, Recreation, and Tourism Management and minored in Business Administration. I was a member of Tiger Band (marching band) for the entirety of my college career. I received my degree in December of 2014. I was a South Carolina Life Scholarship recipient. In August 2011, I made the move to Clemson University where I majored in Parks, Recreation, and Tourism Management and minored in Business Administration. I was a member of Tiger Band (marching band) for the entirety of my college career. I received my degree in December of 2014.

Hospitality Intern

• Jun 2014 - Aug 2014

In the summer of 2014, I had the opportunity to work for a 4-star seafront resort in the beautiful Mediterranean country of Cyprus. During my time there, I rotated among four different roles within the resort: Front Desk, Public Relations, Food and Beverage, and Housekeeping. I especially loved my time in Public Relations/Event Management as it meant I worked directly with the planning and implementation of several weddings, events, and group sales. In the summer of 2014, I had the opportunity to work for a 4-star seafront resort in the beautiful Mediterranean country of Cyprus. During my time there, I rotated among four different roles within the resort: Front Desk, Public Relations, Food and Beverage, and Housekeeping. I especially loved my time in Public Relations/Event Management as it meant I worked directly with the planning and implementation of several weddings, events, and group sales.

Front Desk Agent/Guest Services Associate

• Feb 2013 - Jan 2014

As a student, I was employed as a Front Desk/Guest Services Agent by Fairfield Inn & Suites by Marriott for one year.My primary responsibilities included greeting guests and taking necessary actions to complete the check-in/check-out processes. As a student, I was employed as a Front Desk/Guest Services Agent by Fairfield Inn & Suites by Marriott for one year.My primary responsibilities included greeting guests and taking necessary actions to complete the check-in/check-out processes.