Experience

Adobe Workfront

• United States
• Software Development
• 200 - 300 Employee

• Senior Customer Success Manager

  • Jun 2023 - Present

• Customer Success Manager

  • Nov 2021 - Jun 2023



Fishbowl

• United States
• Marketing Services
• 1 - 100 Employee

• Enterprise Account Manager

  • Sep 2019 - Oct 2021

  Alexandria, Virginia Fishbowl (aka Personica) is an omni-channel marketing solution built for restaurants. Guided the marketing teams of large national chains to success in utilizing the most of Email, SMS, Data Analytics and Promtional/Loyalty software.



Social Tables (now part of Cvent)

• United States
• Hospitality
• 1 - 100 Employee

• Senior Account Manager

  • Nov 2017 - Aug 2019

  Washington D.C. Metro Area Social Tables was acquired by Cvent in October 2018. Continued in the role as a business entity of Cvent, making an impact, particularly in the following areas post-acquisition: -successfully guiding mutual and new customers through company transition -being a positive influence in merging teams and operational systems -assisting managers with sales forecasting and reporting.

• Customer Success Manager

  • Jan 2017 - Nov 2017

  Washington D.C. Metro Area

• Senior Business Development Associate

  • Oct 2016 - Jan 2017

  Washington D.C. Metro Area

• Business Development Associate

  • Mar 2016 - Oct 2016



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Pastry Cook

  • Oct 2014 - Feb 2016

  Washington, District Of Columbia



The Culinary Institute of America

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Jan 2013 - Sep 2014

  Hyde Park, Ny



The Inn at Little Washington

• United States
• Hospitality
• 1 - 100 Employee

• Pastry Intern

  • Sep 2013 - Jan 2014