Morgan'Anne McCray

Claims Examiner at Fortitude Re
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Location
US

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Experience

    • Bermuda
    • Insurance
    • 300 - 400 Employee
    • Claims Examiner
      • Nov 2021 - Present

      • Provide prompt and accurate services involving the payment and or research for contestable and incontestable Health Claims. • Handles various accident, cancer, hospital, disability, and waiver of premium claims. • Respond to customer inquiries orally and through written communication. • Provide prompt and accurate services involving the payment and or research for contestable and incontestable Health Claims. • Handles various accident, cancer, hospital, disability, and waiver of premium claims. • Respond to customer inquiries orally and through written communication.

    • Insurance
    • 700 & Above Employee
    • OSS Coordinator
      • Mar 2021 - Nov 2021

      • Completes examiner update reports, claim adjustments, provider requests and operational expense check requests. • Queues claims for Managed Care; transfers payment allocations; and runs manual pre-pay and balances as requested. • Creates and maintains internal and external logins and the applicable security access for the company's claims management systems by determining the validity for incoming requests and whether they meet established policies. • Coordinates with company's internal audit group to ensure security access is defined and implemented according to established policies and procedures. • Communicates and collaborates with other internal departments to support the security needs of end-users. • Researches and gathers data as needed for auditing, special projects or returned checks. • Provides telephone support to end-users. Show less

    • Customs Trade Coordinator
      • Feb 2018 - Mar 2021

      • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies) • Maintain and keep all shipment documentation in compliance with all record keeping requirements. • Adhere to all international importing and exporting regulations. • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers. • Ensure all government and organizational policies are followed. Show less

Education

  • Fogelman College of Business & Economics, University of Memphis
    Bachelor's degree, Human Resources Management/Personnel Administration, General
    2016 - 2019
  • Southwest Tennessee Community College
    Associate's degree, Accounting
    2014 - 2016

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