Experience

Cadence Consulting Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Sales Development Rep (SDR)

  • Feb 2022 - Present

  Support client business development strategy and growth goals as a side by side partner. Support client business development strategy and growth goals as a side by side partner.



Upwork

• United States
• Software Development
• 700 & Above Employee

• Sales and Operations (Contractor)

  • Feb 2021 - Present

  Sales Operations, Customer Service Sales Operations, Customer Service



AllWork

• United States
• Software Development
• 1 - 100 Employee

• Sales Development Rep (SDR)

  • Dec 2021 - Apr 2022



Opus Match

• United States
• Software Development
• 1 - 100 Employee

• Sales and Operations Coordinator

  • Mar 2021 - Mar 2022



Wonolo

• Technology, Information and Internet
• 300 - 400 Employee

• Team Lead Operations Coordinator - BizOps Fill Rate

  • 2015 - Jan 2021

  Team Lead Roles: - Managed a team of Fillrate specialists, who initiates revenue geared programs. - Oversee team performance and determine team performance issues. - Aligned team members towards goal via coaching. - Trained new and old Fillrate specialists across all processes. - Facilitated meetings regarding company, process, performance, and team updates. - Created slide presentations and documentation for processes and training materials. - Managed team schedules and structured workloads which aims team efficiency. - Most importantly, inspired team members to be the best. To grow and achieve career goals, rank promotions, lateral movement recommendations, and awards. Beyond Team Lead Roles (doing the extra mile, Operations Manager responsibilities): - Analyzed revenue related problems and devised solutions via program initiatives. - Created tools, reports, and various trackers to gauge the company's revenue performance. - Created projects, programs, and processes to improve operational results [Google Spreadsheets (building fun stuff), Slack, SalesForce, Zendesk, Zoho, Asana, Trello, Zapier, Twilio, Looker, Iterable, Confluence, Lucidchart, Whimsical, Miro... ] + some extra [Outlook, Bitrix24, BlueHost, Wix (corvid), GoDaddy (hosting,email and office,SSL,domains) HTML, CSS, JavaScript, Software Testing] I am Fillrate, I care so much about revenue. I helped create and pioneer a team that functioned around solving revenue related issues, with special Customer Service touch. Show less