Experience

Fifteenth Judicial Circuit

• United States
• Government Administration
• 1 - 100 Employee

• System Administrator II

  • May 2022 - Present

• Computer Specialist II

  • Mar 2016 - May 2022



Total eMedical, Inc.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Systems Administrator and IT Specialist

  • Oct 2008 - Sep 2015

  Key Accomplishments: • Independently managed Microsoft Server environment and Call Center for growing DME (Durable-Medical-Equipment) Company with more than 200 employees. Active Directory and Group Policy Management Managed VSphere environment Trained employees across departments on system operations Installed and Managed Call Center, Agents, and Call Manager Managed Five9 predictive dialer environment Managed ShoreTel Licensing, T1,… Show more Key Accomplishments: • Independently managed Microsoft Server environment and Call Center for growing DME (Durable-Medical-Equipment) Company with more than 200 employees. Active Directory and Group Policy Management Managed VSphere environment Trained employees across departments on system operations Installed and Managed Call Center, Agents, and Call Manager Managed Five9 predictive dialer environment Managed ShoreTel Licensing, T1, SIP lines, and CallRex Recording Solution Managed user ShoreTel Telephones and Voice Mail • Improved network security via system updates and Anti-Virus Protection to protect network and server environment. Setup and managed MacAfee and Kaspersky Anti-Virus Protection Configured and monitored Windows Server Update Services • Managed Microsoft Dynamics environment along with multiple vendor and software integrations including: Medact Software, Noble House software, VisionShare, Instamed, Inscrybe by Authentidate, MyFax, Efax, MetroFax, Microsoft Dynamics CRM, GP, and SQL Server, resulting in improved efficiencies, time and resource savings, and an increase to overall productivity. • Managed onsite and offsite backups for enterprise as part of comprehensive disaster recovery plan. • Implemented Spiceworks helpdesk solution to manage and reduce incident resolution time. Show less Key Accomplishments: • Independently managed Microsoft Server environment and Call Center for growing DME (Durable-Medical-Equipment) Company with more than 200 employees. Active Directory and Group Policy Management Managed VSphere environment Trained employees across departments on system operations Installed and Managed Call Center, Agents, and Call Manager Managed Five9 predictive dialer environment Managed ShoreTel Licensing, T1,… Show more Key Accomplishments: • Independently managed Microsoft Server environment and Call Center for growing DME (Durable-Medical-Equipment) Company with more than 200 employees. Active Directory and Group Policy Management Managed VSphere environment Trained employees across departments on system operations Installed and Managed Call Center, Agents, and Call Manager Managed Five9 predictive dialer environment Managed ShoreTel Licensing, T1, SIP lines, and CallRex Recording Solution Managed user ShoreTel Telephones and Voice Mail • Improved network security via system updates and Anti-Virus Protection to protect network and server environment. Setup and managed MacAfee and Kaspersky Anti-Virus Protection Configured and monitored Windows Server Update Services • Managed Microsoft Dynamics environment along with multiple vendor and software integrations including: Medact Software, Noble House software, VisionShare, Instamed, Inscrybe by Authentidate, MyFax, Efax, MetroFax, Microsoft Dynamics CRM, GP, and SQL Server, resulting in improved efficiencies, time and resource savings, and an increase to overall productivity. • Managed onsite and offsite backups for enterprise as part of comprehensive disaster recovery plan. • Implemented Spiceworks helpdesk solution to manage and reduce incident resolution time. Show less



University Sports Publications

• United States
• Advertising Services
• 1 - 100 Employee

• Systems Administrator

  • Jun 2000 - Jul 2008

  Key Accomplishments: • Created and delivered solutions for the IT infrastructure as the revenue of the company grew from less than $10 million annually to more than $120 million. • Managed Microsoft Active Directory environment with over 30 servers in multiple locations around the country. • Configured Group Policy to enforce company’s strict security policies • Troubleshot and resolved Active Directory problems • Upgraded enterprise from Windows NT 4.0 to Windows… Show more Key Accomplishments: • Created and delivered solutions for the IT infrastructure as the revenue of the company grew from less than $10 million annually to more than $120 million. • Managed Microsoft Active Directory environment with over 30 servers in multiple locations around the country. • Configured Group Policy to enforce company’s strict security policies • Troubleshot and resolved Active Directory problems • Upgraded enterprise from Windows NT 4.0 to Windows 2000\2003 • Upgraded clients from Windows 95\98 to Windows XP • Configured DNS servers • Configured, monitored, and fixed server hardware • Traveled across the country to set up new locations • Evaluated current and future needs of company and engaged in skilled negotiations to purchase servers, PC’s, printers, telephony equipment, software, UPS, and all other IT equipment resulting in savings of tens of thousands of dollars a year. • Managed multiple voice mail systems • Monitored all PBX servers and equipment in multiple locations • Worked with outside contractors and other employees to manage network infrastructure • Managed backup of MAC and Windows servers including multiple SQL server databases • Managed Avaya IP telephony environment. • Managed all T1 and POTS lines • Managed Anti-Virus Protection and disaster recovery for Enterprise • Automated the Anti-Virus software updating process • Set up equipment for 24\7 monitoring • Set up, managed, and automated Windows updates Show less Key Accomplishments: • Created and delivered solutions for the IT infrastructure as the revenue of the company grew from less than $10 million annually to more than $120 million. • Managed Microsoft Active Directory environment with over 30 servers in multiple locations around the country. • Configured Group Policy to enforce company’s strict security policies • Troubleshot and resolved Active Directory problems • Upgraded enterprise from Windows NT 4.0 to Windows… Show more Key Accomplishments: • Created and delivered solutions for the IT infrastructure as the revenue of the company grew from less than $10 million annually to more than $120 million. • Managed Microsoft Active Directory environment with over 30 servers in multiple locations around the country. • Configured Group Policy to enforce company’s strict security policies • Troubleshot and resolved Active Directory problems • Upgraded enterprise from Windows NT 4.0 to Windows 2000\2003 • Upgraded clients from Windows 95\98 to Windows XP • Configured DNS servers • Configured, monitored, and fixed server hardware • Traveled across the country to set up new locations • Evaluated current and future needs of company and engaged in skilled negotiations to purchase servers, PC’s, printers, telephony equipment, software, UPS, and all other IT equipment resulting in savings of tens of thousands of dollars a year. • Managed multiple voice mail systems • Monitored all PBX servers and equipment in multiple locations • Worked with outside contractors and other employees to manage network infrastructure • Managed backup of MAC and Windows servers including multiple SQL server databases • Managed Avaya IP telephony environment. • Managed all T1 and POTS lines • Managed Anti-Virus Protection and disaster recovery for Enterprise • Automated the Anti-Virus software updating process • Set up equipment for 24\7 monitoring • Set up, managed, and automated Windows updates Show less



Library of Congress

• United States
• Libraries
• 700 & Above Employee

• Summer Intern

  • Jun 1998 - Aug 1998

  Worked in the digital scanning depratment for the summer. Worked in the digital scanning depratment for the summer.



Physicians Specialty Group of Boca Raton

• Summer Intern

  • Jun 1995 - Aug 1995