Experience

ORET Healthcare Enterprise

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Founder & Chief Executive Officer

  • Feb 2018 - Present

  ORET Healthcare Enterprise is a leading performance and process improvement consulting and training firm. With expertise in data analytics, Lean Six Sigma, and technology, we deliver innovative solutions that optimize workflow, increase operational efficiency, and improve patient outcomes. We work collaboratively with our clients to design and provide tailored solutions that drive measurable results. Due to our commitment to health equity, we partner with our clients to make a positive difference in their communities. Our focus areas include health information management, quality improvement, and patient safety/risk management. Our health information management services are: • Health data analytics • Value-based healthcare intelligence • Population health management • Clinical decision support systems (CDSS) Our quality improvement services are: • Lean Six Sigma implementation • Patient experience • Healthcare utilization management • Continuous accreditation and certification readiness Our patient safety/risk management services are: • Patient safety improvement • Regulatory compliance • Risk assessment + mitigation • Failure mode effect analytics As the Chief Executive Officer of ORET Healthcare: • Design and implement a comprehensive set of customized, effective, efficient, equitable, and sustainable consulting and training solutions to improve the processes and performance of our clients. • Develop and execute ORET's strategic plan to drive growth and enhance stakeholder value. • Monitor industry trends and identify growth, expansion, and diversification market opportunities. • Foster an organizational culture of excellence and innovation. • Promote diversity, equity, and inclusion within the company and among our clients, and ensure that our services meet the needs of diverse patient populations. Show less



FHCB Health System

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Consultant Chief Medical Officer

  • May 2022 - Nov 2022

  FHCB, a Federally Qualified Health Center (FQHC), provides comprehensive primary healthcare services, including medical, dental, and behavioral healthcare in one location, to underserved populations regardless of their ability to pay. By offering sliding fee scales based on income and reducing fragmentation of care, FQHCs lower costs, improve access, and reduce health disparities, which is crucial in advancing health equity in underserved communities. • Led FHCB in ensuring compliance with HRSA/BPHC program requirements per FQHC status, actively collaborating with the leadership team to meet regulatory standards, maintaining the health center's eligibility for federal funding, and demonstrating its commitment to providing quality care to the community. • Directed and oversaw the health center's clinical functions, working closely with the CEO, COO, and CFO to identify and address clinical provider issues, ensuring the clinical operations ran smoothly and efficiently. • Monitored and improved the health center's clinical standards of care through appropriate performance benchmarks and goals, ensuring that the health center delivered quality and person-centered care. • Strengthened and monitored clinical policies and procedures, quality initiatives, and practice guidelines, identifying areas for improvement and implementing changes that helped the health center deliver better patient care. • Designed a strategic patient safety and risk management plan, identifying areas for improvement in the health center's risk identification and mitigation, and implemented sustainable changes. • Provided monthly CMO reports to the Board of Directors on clinical operations and benchmarks that were critical in ensuring transparency, accountability, and alignment with the health center's mission and values. Show less



Howard University Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• • Sep 2015 - Jun 2018

  Served as the Chair of the multidisciplinary departmental quality improvement and patient safety committee.

• • Sep 2015 - Jun 2018

  Spearheaded the development, implementation, and coordination of the department's quality improvement and patient safety activities, resulting in improved patient outcomes and increased efficiency. • Established and led a quality improvement and patient safety program to identify and resolve quality and safe patient care delivery issues.• Formulated and directed a multidisciplinary workgroup comprising departmental leaders, staff, and stakeholders from other departments, enabling cross-functional collaboration, idea sharing, and continuous improvement.• Oversaw the departmental quality improvement and patient safety committee as Chair, promoting a culture of safety, transparency, and accountability.• Organized and facilitated the first-ever departmental medicine faculty retreat focused on quality improvement, promoting best practices, and knowledge sharing.• Designed and implemented a comprehensive quality improvement and patient safety curriculum for resident physicians, improving their understanding and application of quality improvement principles in clinical settings.• Facilitated departmental mortality and morbidity conferences and led Root Cause Analysis (RCA) sessions, identifying and addressing the underlying causes of clinical errors to prevent future incidents.• Served as a subject matter expert for various quality improvement and patient safety initiatives, providing guidance and recommendations on effective practices and interventions. Show less

• • Jun 2014 - Jun 2018

  Utilized Lean Six Sigma quality improvement methodology and data analytical tools to identify and resolve process inefficiencies, variation, and errors, improving patient outcomes and organizational performance.• Designed and implemented a concurrent monitoring program using Six Sigma, reducing one-month readmission rates for heart failure patients by 47% within five months. • Spearheaded a five-month Six Sigma project to improve the availability of heart failure-specific discharge instructions in the electronic health records system, resulting in a 56% improvement.• Conducted a Lean Six Sigma project to reduce patient wait times in the resident primary care clinic, improving wait times by 53% within three months.• Streamlined primary care clinic processes using Lean methodology, reducing the number of clinic steps from 19 to 9 within three months. • Developed a Six Sigma-driven obesity management project that increased screening compliance by 62% within five months, resulting in better patient outcomes.• Established a six-month precision medicine and personalized lifestyle approach to obesity management in a resident primary care clinic, improving patient engagement and long-term success.• Led a Six Sigma project to improve colon cancer screening documentation and referral rates by 26% within four months, reducing the risk of missed diagnoses and enhancing patient care. Show less

• • Jul 2013 - Jun 2018

  • Supervised internal medicine resident physicians that provided chronic medical management to patients in a primary care clinic on a weekly basis.• Trained resident physicians, medical students, and clinic personnel about the utilization of quality improvement methodologies and tools to optimize the patient experience, improve clinic efficiency, and reduce adverse events.

• • Feb 2013 - Jun 2018

  Served as the head of the inpatient medical ward team consisting of resident physicians, medical students, nurses, pharmacists, and other allied healthcare professionals.



Howard University College of Medicine

• Higher Education
• 100 - 200 Employee

• Assistant Professor of Internal Medicine

  • Feb 2013 - Jun 2018

  Instructed, evaluated and supervised medical students assigned to the department of internal medicine and served as an active member of the departmental undergraduate medical education sub-committee. Instructed, evaluated and supervised medical students assigned to the department of internal medicine and served as an active member of the departmental undergraduate medical education sub-committee.



Boston Medical Center (BMC)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Resident Physician

  • 2009 - 2012

  Completed internal medicine residency training with structured curriculum exposure and additional rotation in quality improvement and patient safety. Completed internal medicine residency training with structured curriculum exposure and additional rotation in quality improvement and patient safety.



New York Medical College

• United States
• Higher Education
• 700 & Above Employee

• Research Technician

  • Aug 2002 - Jul 2005

  Utilized genomic microarray technology to study the differing dissemination patterns of clinical isolates of Borrelia burgdorferi involved in the pathogenicity of Lyme disease. Utilized genomic microarray technology to study the differing dissemination patterns of clinical isolates of Borrelia burgdorferi involved in the pathogenicity of Lyme disease.



National Science Foundation (NSF)

• United States
• Research Services
• 700 & Above Employee

• National Science Foundation (NSF) Student Researcher

  • Jun 2001 - Aug 2001

  Conducted research on identifying kinases that modify targeted integration in yeast to apply this knowledge to utilizing gene therapy for cancer treatment at Iowa State University as an NSF student grant recipient. Conducted research on identifying kinases that modify targeted integration in yeast to apply this knowledge to utilizing gene therapy for cancer treatment at Iowa State University as an NSF student grant recipient.



Boston Public Health Commission

• United States
• Government Administration
• 500 - 600 Employee

• Junior Research Analyst, Office of Research, Health Assessment, and Data System

  • Jun 1998 - Aug 1998

  Performed data analytics on substance use disorder for residents in the state of Massachusetts. Performed data analytics on substance use disorder for residents in the state of Massachusetts.