MOON MOON DAS
Senior Consultant Strategic Account at Riya Travel & Tours Inc.- Claim this Profile
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English -
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Hindi -
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Oriya -
Topline Score
Bio
Credentials
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Travel,Tourism,Hospitality and Aviation
Frankfinn Airhostess Training Institute
Experience
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Riya Travel & Tours Inc.
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United States
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Travel Arrangements
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100 - 200 Employee
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Senior Consultant Strategic Account
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Apr 2015 - Jan 2021
Leading the India team for Strategic Accounts (British Airways, Singapore Airlines, and Turkish Airlines) Key Responsibilities - Managing a team of 7 Travel Consultant - Renewals and Sales Numbers are achieved with YOY growth - Maintaining the highest level of customer satisfaction Leading the India team for Strategic Accounts (British Airways, Singapore Airlines, and Turkish Airlines) Key Responsibilities - Managing a team of 7 Travel Consultant - Renewals and Sales Numbers are achieved with YOY growth - Maintaining the highest level of customer satisfaction
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KINGFISHER AIRLINES
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India
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Airlines and Aviation
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700 & Above Employee
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RESERVATION AND TICKETING OFFICER
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Jul 2008 - Jun 2014
• Receiving inbound / outbound customer sales inquiries and providing quotations, providing product / service information, support and pricing details in response to inbound / outbound enquiries, promoting the features and benefits of the organizations product/services • Helping Travel Agent in Fares, Capping, Refunds • Maintaining Load Sheets of Eastern Region flight departures • Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism • Promoting and marketing the business, sometimes to new or niche markets • Handling King club relationship • Assisting Sales team and travel agents in various SSR and MEDA request • Supervise all front desk activity to optimize all guest interactions into potential sales outcome. • Coordination with B2B agents & operations team for quotations Show less
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The Bird Group
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United Kingdom
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Real Estate
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1 - 100 Employee
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Customer care executive
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Nov 2006 - Jun 2008
• Issuance/Cancellation/Rebooking/Refunds • Providing assistance about Fare rules/Seats • Issuance/Cancellation/Rebooking/Refunds • Providing assistance about Fare rules/Seats
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Education
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2007 - 2010
Delhi University
Bachelor of Arts (B.A.), Economincs -
2003 - 2005
Kendriya vidyalaya -1 Bhubansawar
Economics, A
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