Member Board of Directors, Chair

• Jan 2023 - Present

Member Board of Directors

• Aug 2022 - Dec 2022

Chief Operating Officer

• Dec 2020 - Present

• Manage day-to-day full-cycle HR activities pertaining to (1) talent acquisition, (2) orientation, (3) onboarding, (4) training and development, (5) compensation, (6) performance management, and (7) OHS programs.• Developed a Job Evaluation (JE) plan and PKS system.• Eliminated bureaucratic customer-facing processes or pain points which reduced process time, while increasing speed/agility and responsiveness when signing-up customers and addressing customer complaints.• Serve as an external third-party workplace investigator for several NDA clients.• Initiated and implemented defensive strategies; and increased communication of strategic objectives, protecting workers and the public (OHS) in response to the pandemic. • Developed and executed an internal operating plan plus change management processes in 2021 which eliminated downtime as it pertains to the internal talent-acquisition and external customer-acquisition processes from training schools/partnerships.• Developed the following corporate policies: (1) Diversity and Inclusiveness, (2) Alcohol and Drugs in the Workplace Policy, (3) Ethical Code of Conduct Policy, (4) Cyber Security Policy, (5) Legal Compliance Policy, (6) Operational Apprehension Policy, (7) Vacation Pay Policy, (8) COVID-19 Policy, (9) Acceptable use of information Policy, (10) Time Reporting Policy, (11) Violence and Harassment Policy, (12) Code of Professional Ethics Policy and (13) Electronic Monitoring Policy.• Often work on the front-line, performing the same duties as lower-level workers in order to find areas for process improvements, ensure changes plus enhanced safety protocols are followed, resolve conflicts and to build positive relationships with workers.• Performed an internal audit of the effectiveness of our HR processes and revised budgetary controls.• Introduced HR consulting into our service mix.• Led large-scale organizational change which involved the digitalization of all paper-based processes at the company.

HR and Operations Manager

• Feb 2013 - Dec 2020

• Developed, managed and performed full-cycle HR activities pertaining to metrics/KPI analysis; recruitment and selection; onboarding; training; performance management; compensation administration; and health and safety policies.• Improved annual average retention rates to 92.3076% via the implementation of retention related initiatives such as: (1) employee recognition practices, (2) company picnics, (3) employee lunches, (4) open-door policy for workers to talk, (5) revamped company benefit offerings, (6) introduction of employee development programs and (7) etc. • Supervised, delegated and coordinated day-to-day work activities to 10+ night-crew employees.• Wrote invoices, made weekly schedules, monitored monthly financial statements and master budgets, while performing payroll-related duties.• Designed, implemented and perform HR consulting duties to advance our unrelated diversification strategy.• Revamped the business model (customer value proposition) as a means of continuing operational effectiveness by ensuring that all workers are in compliance with provincial health regulations during the COVID-19 pandemic by putting in place a Mandatory Face Mask, Gloves and Sanitation Procedure (PPE).• Conduct plus leverage internal employee satisfaction, engagement and culture surveys annually to gather data pertaining to the internal satisfaction levels, commitment, motivation and alignment of all organizational members’ job duties to the company’s mission, vision, family-oriented corporate culture and related diversification strategy. This resulted in the implementation of workplace initiatives such as an open-door policy for workers to talk about their concerns, use of a suggestion box at job sites, company picnics/lunches, job redesign for Security Officers and etc; which drastically improved each survey ratings.

IHRP-SHRM COP Council Member

• Dec 2021 - Present

Replenishment Clerk

• Mar 2012 - Dec 2020

• Efficiently, replenished on-shelf inventory for two departments, while working in a fast paced and dynamic environment. • Trained (job rotation) and/or mentored more than 13 crewmembers in the dairy and grocery departments in the regular performance of their duties, use of an electric hand-jack, scanning out damaged/expired products using an RF-scanner and First-In, First-Out (FIFO) processes for stock replenishment. • Over 8 years of experience in working in the Dairy, Grocery, Seafood and Receiving departments.

Student Assistant Peer Tutor

• Nov 2018 - Apr 2020

• Mentored and addressed the concerns of students with regards to their respective core learning materials for both individuals as well as groups of students on a daily basis with regards to courses relating to human resource management, entrepreneurship, accounting, business and communications. • Delivered workshops on the general application of E-portfolios as well as basic and advanced applications of the Microsoft Excel program to a large group of students a couple of times per semester. • Mentored and addressed the concerns of students with regards to their respective core learning materials for both individuals as well as groups of students on a daily basis with regards to courses relating to human resource management, entrepreneurship, accounting, business and communications. • Delivered workshops on the general application of E-portfolios as well as basic and advanced applications of the Microsoft Excel program to a large group of students a couple of times per semester.

Cannery Worker

• Jun 2014 - Sep 2014

-Made plus folded boxes on-site, packed blueberry into containers and loaded backstock onto pallets which were then shipped to Costco and other large wholesalers. -Worked on the production line and helped train workers that joined the team later-on during the summer blueberry season. -Helped clean the manufacturing plants floors, before leaving at the end of each shift. -Made plus folded boxes on-site, packed blueberry into containers and loaded backstock onto pallets which were then shipped to Costco and other large wholesalers. -Worked on the production line and helped train workers that joined the team later-on during the summer blueberry season. -Helped clean the manufacturing plants floors, before leaving at the end of each shift.