Experience

CURT Group

• United States
• Automotive
• 100 - 200 Employee

• PC Technician/System Admin

  • Aug 2013 - Present

  Duties vary from covering the help-desk to system administration tasks as well as the responsibilities involved with my role as a PC Technician in a manufacturing environment. I am responsible for supporting our workstations and laptops as well as plethora of other devices. My duties can vary from day to day. Since starting at Curt in August 2013 I have lead the implementation of configuring hard drive encryption via Bitlocker, created a new more informative method for documentation and have begun the process of transferring old documentation to the new format, and have worked with the others on my team to improve processes wherever we can. As my tenure grows with Curt I am becoming more involved with projects and system administration duties. Some of these duties include Exchange, SCCM administration, WSUS administration via SCCM, Group Policy administration, Active Directory based duties, primary file backup/restore duties, PowerShell scripting, and other various project related duties as assigned. Show less



Chippewa County

• Government Administration
• 100 - 200 Employee

• Network Analyst

  • Mar 2013 - Jul 2013

  My duties were to design, build, and implement secure network and server systems across the enterprise. This included planning, developing, installing, configuring, maintaining, supporting, and optimizing all local, wide and community area network connections (including City of Chippewa), servers, phones system, associated operating systems and software, and communication links. Responsible for Chippewa County computer network security; ensuring the compliance with all internal and regulatory guidelines regarding protection of sensitive data. Troubleshooting network performance issues, as well as analyzing network traffic and providing capacity planning solutions. Also analyzed and resolved end-user hardware, software, and network problems in a timely and accurate fashion, and provided end-user training as required. Show less



CHP

• Eau Claire, Wisconsin Area

• Systems Administrator

  • Aug 2008 - Mar 2013

  Advanced to systems administrator position to become third level support for helpdesk and technician level issues, as well as first level support for engineer level issues for an infrastructure located in 4 facilities in the surrounding area. Managed enterprise software upgrade and migration projects, systems conversions and performance tuning and monitoring of applications/systems. Help set and meet both short-term and long-range technical initiatives on or before the deadline. Advanced to systems administrator position to become third level support for helpdesk and technician level issues, as well as first level support for engineer level issues for an infrastructure located in 4 facilities in the surrounding area. Managed enterprise software upgrade and migration projects, systems conversions and performance tuning and monitoring of applications/systems. Help set and meet both short-term and long-range technical initiatives on or before the deadline.



The PC Doctor

• Menomonie, WI

• Service Manager

  • Mar 2006 - Aug 2008

  Responsible for running the day to day operations of the service departments for both the Menomonie and Baldwin locations. Responsible for technician interviewing and hiring, employee reviews, and employee terminations if required. Oversaw all in house repairs on PCs, printers, and various other hardware devices. Responsible for maintaining inventory to assure we could fix the most common issues (memory, hard drives, etc.) the same day Responsible for running the day to day operations of the service departments for both the Menomonie and Baldwin locations. Responsible for technician interviewing and hiring, employee reviews, and employee terminations if required. Oversaw all in house repairs on PCs, printers, and various other hardware devices. Responsible for maintaining inventory to assure we could fix the most common issues (memory, hard drives, etc.) the same day



ClearWater Computer Services, Inc.

• United States
• Computer Networking Products
• 1 - 100 Employee

• Microsoft Certified Professional

  • Oct 2003 - Mar 2006

  Performed phone and on-site support for businesses in the surrounding area. Responsible for all virus cleanup and various hardware and software repairs. Performed phone and on-site support for businesses in the surrounding area. Responsible for all virus cleanup and various hardware and software repairs.