Key Account Manager

• Sep 2017 - Nov 2021

- Construction of costumers business deals - Customer follow-up and management - Management of commercial relations - Process and continuous flow of incoming projects - Management of social networks, creation of visuals, emails and brochures - Marketing strategy and translations - Construction of costumers business deals - Customer follow-up and management - Management of commercial relations - Process and continuous flow of incoming projects - Management of social networks, creation of visuals, emails and brochures - Marketing strategy and translations

Brand Content Manager and Digital Marketing Assistant

• Nov 2014 - Sep 2017

- Developer and Content Writer of different blogs - Managed social media accounts of 4 hotels in Paris from the LGH group, bringing them visibility to 120% in 5 months - Responsive mobile website design - Overseeing the social media strategy for the company One Globe Network. - Devising strategies to drive online traffic to the company website. - Developing and managing digital marketing campaigns - Managing online brand and product campaigns to raise brand awareness. -… Show more - Developer and Content Writer of different blogs - Managed social media accounts of 4 hotels in Paris from the LGH group, bringing them visibility to 120% in 5 months - Responsive mobile website design - Overseeing the social media strategy for the company One Globe Network. - Devising strategies to drive online traffic to the company website. - Developing and managing digital marketing campaigns - Managing online brand and product campaigns to raise brand awareness. - Improving the usability, design, content, and conversion of the company website - Evaluating customer research, market conditions and competitor data. - Review new technologies and keep the company at the forefront of developments in digital marketing. -Working with different clients in the creation of websites, blogs, social media accounts, and analytics Show less - Developer and Content Writer of different blogs - Managed social media accounts of 4 hotels in Paris from the LGH group, bringing them visibility to 120% in 5 months - Responsive mobile website design - Overseeing the social media strategy for the company One Globe Network. - Devising strategies to drive online traffic to the company website. - Developing and managing digital marketing campaigns - Managing online brand and product campaigns to raise brand awareness. -… Show more - Developer and Content Writer of different blogs - Managed social media accounts of 4 hotels in Paris from the LGH group, bringing them visibility to 120% in 5 months - Responsive mobile website design - Overseeing the social media strategy for the company One Globe Network. - Devising strategies to drive online traffic to the company website. - Developing and managing digital marketing campaigns - Managing online brand and product campaigns to raise brand awareness. - Improving the usability, design, content, and conversion of the company website - Evaluating customer research, market conditions and competitor data. - Review new technologies and keep the company at the forefront of developments in digital marketing. -Working with different clients in the creation of websites, blogs, social media accounts, and analytics Show less

Influencer research

• Jan 2015 - Jul 2015

- Research of the best influencers in Hospitality and Luxury niche - Program and creation of social media content - Selection of Images - Creation of E-mail marketing - Research of the best influencers in Hospitality and Luxury niche - Program and creation of social media content - Selection of Images - Creation of E-mail marketing

Assistant Manager

• Aug 2013 - Jan 2014

- Supervising, training coaching and evaluating of the whole staff of the restaurant - Assist to maintain business operations, including quality, employee performance, Development of product strategy, orders, costs, expenses and projections - Assist GM in maximising profitability and respond to any restaurant matter in his absence - Placing and adjusting accordingly orders for bread, danish and pastries calculated by forecast of week and month - Making Sure that DOH rules where… Show more - Supervising, training coaching and evaluating of the whole staff of the restaurant - Assist to maintain business operations, including quality, employee performance, Development of product strategy, orders, costs, expenses and projections - Assist GM in maximising profitability and respond to any restaurant matter in his absence - Placing and adjusting accordingly orders for bread, danish and pastries calculated by forecast of week and month - Making Sure that DOH rules where placed and followed properly by whole staff Show less - Supervising, training coaching and evaluating of the whole staff of the restaurant - Assist to maintain business operations, including quality, employee performance, Development of product strategy, orders, costs, expenses and projections - Assist GM in maximising profitability and respond to any restaurant matter in his absence - Placing and adjusting accordingly orders for bread, danish and pastries calculated by forecast of week and month - Making Sure that DOH rules where… Show more - Supervising, training coaching and evaluating of the whole staff of the restaurant - Assist to maintain business operations, including quality, employee performance, Development of product strategy, orders, costs, expenses and projections - Assist GM in maximising profitability and respond to any restaurant matter in his absence - Placing and adjusting accordingly orders for bread, danish and pastries calculated by forecast of week and month - Making Sure that DOH rules where placed and followed properly by whole staff Show less

Floor Manager

• Jan 2013 - Aug 2013

- Delegate with team staff for a proactive running of the FOH - Supervising training and evaluating morning and night team to assure quality and guests satisfaction in the restaurant and bakery - Responsible for the entire restaurant operations and functions in the absence of the General Manager - Placing and adjusting accordingly orders for bread and pastries - Making sure that DOH rules where placed and followed properly by the FOH - Delegate with team staff for a proactive running of the FOH - Supervising training and evaluating morning and night team to assure quality and guests satisfaction in the restaurant and bakery - Responsible for the entire restaurant operations and functions in the absence of the General Manager - Placing and adjusting accordingly orders for bread and pastries - Making sure that DOH rules where placed and followed properly by the FOH

Maitre d`Etage, Housekeeping Floor Supervisor

• May 2011 - Apr 2012

Maitre d’Etage Supervising, training and evaluating a team of associates on the floor Ensuring the highest service and cleanliness standard of the hotel Overseeing any challenges and tasks to ensure total guest satisfaction Conducting inventory and creating supply requisitions Welcoming guest and perform rooms inspection on a daily basis Supervise productivity and performance Assisting the front office in room blocking and inventory management Maitre d’Etage Supervising, training and evaluating a team of associates on the floor Ensuring the highest service and cleanliness standard of the hotel Overseeing any challenges and tasks to ensure total guest satisfaction Conducting inventory and creating supply requisitions Welcoming guest and perform rooms inspection on a daily basis Supervise productivity and performance Assisting the front office in room blocking and inventory management

Server

• Jan 2008 - Jun 2008

Integrated and directed the multidisciplinary teamwork Order, planning and organization Service Area Integrated and directed the multidisciplinary teamwork Order, planning and organization Service Area

Assistant of the executive chef Guy Santoro

• Jun 2007 - Dec 2007

Planned and coordinated the Banqueting Events August 2006 – December 2008 Universidad del Valle de Mexico, Mexico City Craft Based Learning Manager of model restaurant Organization and supervision of on campus events May 2006 – December 2006 BlockBuster, Mexico City Coordination of Service Area and Hostess Responsible of Client Service and Inventory control Planned and coordinated the Banqueting Events August 2006 – December 2008 Universidad del Valle de Mexico, Mexico City Craft Based Learning Manager of model restaurant Organization and supervision of on campus events May 2006 – December 2006 BlockBuster, Mexico City Coordination of Service Area and Hostess Responsible of Client Service and Inventory control

Cashier

• May 2006 - Dec 2006