Monthon Pratumchat
Assistant Manager - Front Office at Hyatt Regency Bangkok Sukhumvit- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Bangkok, Bangkok City, Thailand, TH
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Credentials
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Aligning Customer Experience with Company Culture
LinkedInApr, 2020- Nov, 2024 -
Building Customer Loyalty
LinkedInApr, 2020- Nov, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInApr, 2020- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInApr, 2020- Nov, 2024 -
Creating a Positive Customer Experience
LinkedInApr, 2020- Nov, 2024 -
Customer Experience: Journey Mapping
LinkedInApr, 2020- Nov, 2024 -
Customer Service Foundations
LinkedInApr, 2020- Nov, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInApr, 2020- Nov, 2024 -
Customer Service: Call Control Strategies
LinkedInApr, 2020- Nov, 2024 -
Customer Service: Managing Customer Feedback
LinkedInApr, 2020- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInApr, 2020- Nov, 2024 -
Cybersecurity Awareness: Social Networking at Work
LinkedInApr, 2020- Nov, 2024 -
Delivering Bad News to a Customer
LinkedInApr, 2020- Nov, 2024 -
Developing a Learning Mindset
LinkedInApr, 2020- Nov, 2024 -
Driving Workplace Happiness
LinkedInApr, 2020- Nov, 2024 -
Empathy for Customer Service Professionals
LinkedInApr, 2020- Nov, 2024 -
Finding Your Purpose at Work
LinkedInApr, 2020- Nov, 2024 -
Innovative Customer Service Techniques
LinkedInApr, 2020- Nov, 2024 -
Job Skills: Learning Retail Sales
LinkedInApr, 2020- Nov, 2024 -
Journey Mapping: Case Study in Action
LinkedInApr, 2020- Nov, 2024 -
Leading a Customer-Centric Culture
LinkedInApr, 2020- Nov, 2024 -
Managing Stress for Positive Change
LinkedInApr, 2020- Nov, 2024 -
Phone-Based Customer Service
LinkedInApr, 2020- Nov, 2024 -
Preventing Harassment in the Workplace
LinkedInApr, 2020- Nov, 2024 -
Problem Solving Techniques
LinkedInApr, 2020- Nov, 2024 -
Remote Work Foundations
LinkedInApr, 2020- Nov, 2024 -
Time Management: Working from Home
LinkedInApr, 2020- Nov, 2024 -
Winning Back a Lost Customer
LinkedInApr, 2020- Nov, 2024 -
Writing Customer Service Emails
LinkedInApr, 2020- Nov, 2024
Experience
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Hyatt Regency Bangkok Sukhumvit
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Thailand
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Hospitality
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1 - 100 Employee
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Assistant Manager - Front Office
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Mar 2023 - Present
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Hyatt Regency Koh Samui
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Thailand
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Hospitality
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1 - 100 Employee
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Front Office Supervisor
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Jan 2022 - Mar 2023
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Park Hyatt Bangkok
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Thailand
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Hospitality
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1 - 100 Employee
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Senior Front Office Host
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Feb 2021 - Jan 2022
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Front Office Host
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Jul 2017 - Feb 2021
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W Bangkok
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Thailand
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Hospitality
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1 - 100 Employee
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Front Office Intern
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Jan 2016 - Apr 2016
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Education
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Suan Sunandha Rajabhat University
Bachelor of Arts - BA, Business English
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