Monsichar Belle Laotrakul

Real Estate Agent at Florida Realty Investments
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US
Languages
  • Thai -
  • English -
  • Chinese Mandarin -

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Experience

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Real Estate Agent
      • Jun 2020 - Present

      Helping clients purchase, rent, or sell properties. Serve as an adviser to clients about market conditions, and provide guidance and assistance through the process of buying, selling, or leasing your dream property. Helping clients purchase, rent, or sell properties. Serve as an adviser to clients about market conditions, and provide guidance and assistance through the process of buying, selling, or leasing your dream property.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
      • Feb 2019 - Present

      • Responsible for maintaining a positive and inviting atmosphere.• Recommend and answer questions about menu, promotion and assist with characters visibility. • Skillfully anticipate and addressed guest’s service needs.• Managed open-close duties as assign and report cash handling.

      • Sep 2018 - Feb 2019

      • responsible for maintaining a positive and inviting atmosphere.• Recommend and answer questions about menu, promotion.• Skillfully anticipate and addressed guest’s service needs.• Managed open-close duties as assign and report cash handling.

      • Feb 2017 - Sep 2018

      • responsible for maintaining a positive and inviting atmosphere.• Recommend and answer questions about menu, promotion.• Skillfully anticipate and addressed guest’s service needs.• Managed open-close duties as assign and report cash handling.

      • Aug 2016 - Feb 2017

      • Mar 2016 - Aug 2016

      Seater; Take guests to there assign seat.Assignor; Assign seat to the guest, keep the restaurant flow smoothly and efficiently.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Reservation Sales Agent
      • Mar 2020 - May 2021

      Assist guests with understanding and maximizing their vacation purchase Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as – room upgrades, additional nights, attraction tickets and new promotional vacations Effectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objections Be the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changes Maintain a positive and enthusiastic attitude with guests and peers Outbound calls may be required What are we looking for? High school diploma or equivalent (GED) Strong written, verbal and interpersonal communication skills Computer proficient 6 months of sales experience/customer service experience Outgoing personality and excellent customer service skills Must be able to multitask and work in a fast-paced environment, handling multiple systems at once Ability to be flexible with work schedule, including overtime, weekends and holidays Call Center/hospitality experience preferred Show less

  • Thai Tani Restarant
    • Orlando, Florida
    • Server
      • Apr 2013 - Oct 2016

    • Assistant General Manager
      • May 2012 - Feb 2013

      Assists Manager in responsibility for the hotel Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers Assists Manager with providing a strong leadership presence and control at the hotel, while ensuring that all customers receive good service and welcoming stay Utilizes company tools to diagnose opportunities and develops action plans to improve performance Forecasts/re-forecast business, focusing on productivity to meet goals Identifies opportunities to drive traffic into the hotel through community events (weddings, parties, etc.) Regularly communicates with Hotel Manager to discuss strengths, opportunities, and trends in business Assists Hotel Manager in partnering with corporate office personnel to increase sales, drive/promote and expand markets Helps Hotel Manager in identifying training needs and providing ongoing training opportunities to the team as needed Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly Assists Hotel Manager in delivering consistent, in the moment, feedback and coaching Ensures company standards are met for store and associate appearance at all times Prioritizes, plans, and adjusts schedules as necessary to maximize service Responsible for controlling inventory stock levels and reordering as necessary within budget Enforces all company policies and procedures, including health, safety, and security Manages and controls shrink Performs all duties as directed by supervisor Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Disney Cultural representive
      • May 2011 - Apr 2012

      Park greeter, Audience control Recognize as great guest service. Presenter of Disney college program Park greeter, Audience control Recognize as great guest service. Presenter of Disney college program

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Insurance Department
      • Sep 2010 - Feb 2011

      Performs telephonic support for online authorization of routine services Provides direct support to Primary Care practices and specialty care providers regarding utilization, authorization, and referral activities Data entry referrals for non-complex services including inpatient and outpatient care Provides data entry for care which has been arranged by the Pre-Authorization Coordinators. Contacts providers with authorization, denial, and appeals process information Assists in educating and acts as a resource to primary care practices and specialty care providers Verifies eligibility of members and participating status of providers Determines member benefit coverage Performs other duties as required Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Disney international college program - Life Guard
      • Mar 2010 - Jun 2010

      Maintain continuous surveillance of people in swimming pools, lakes and oceans • Ensure appropriate headcount of people involved in a watersport on an hourly basis • Call out warnings to people who may have ventured too far or are in imminent danger • Provide safety information to people prior to them indulging in a water sport • Supervise swimmers to ensure that they are swimming within the safety protocols • Spot hazards or potential hazards and take measures to prevent accidents • Control and report unruly behavior and evict individuals not adhering to behavior protocols • Ensure that water sports such as beach volleyball and surfing is done within the parameters of set rules and regulation • Perform rescues in the event of drowning or swimming accidents • Perform first aid and CPR according to the demands of adverse situations • Perform pool chemical checks to ensure safety and hygiene • Maintain accurate records of pool use and chemical levels • Teach swimming techniques and safety education to new swimmers • Check safety of rescue tubes and buoys and perform needed maintenance • Ensure that all pool equipment is stored safely and that any lost items are kept in a safe place Show less

Education

  • Mae Fah Luang University
    Bachelor of Arts (BA), Business Chinese Major
    2006 - 2010
  • Rajini School
    Arts and Social
    1993 - 2006
  • Xiamen University
    Exchanged sutdent, Business Chinese Major
    2005 - 2005

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