Monique Kubica
Tour Director at Explorica- Claim this Profile
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English Native or bilingual proficiency
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Czech Professional working proficiency
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Slovak Professional working proficiency
Topline Score
Bio
Joseph Prosser
I worked with Monique at the Westin Imagine Orlando. I was hired to be the Banquet Chef, but took an hourly role do to budget constraints. Even though I was not technically a manager, she was a consummate professional. Monique realized I was the person producing all of her Banquets, she made sure I understood the clients needs and communicated very clearly. In her eyes we were a team to make our guests happy and we were very successful doing so. Monique worked through a change in Management and kept moving forward without a hitch. I was very impressed with her poise and quality leadership. Monique always came into the kitchen to ask when a client wanted something extra, needed a special request or needed a change last minute. To make any request possible Monique would assist in any way she could, before giving the guest the answer. That is quality professional when you understand the companies limitations, and you still get it done despite the limitations.
Marissa Toepler
Hardworking, Dependable and Organized come to mind when I think of Monique. She is someone that always wears a smile and can make a friend with a stranger in a blink! Monique is an invaluable asset to our company and any team would be lucky to have her.
Joseph Prosser
I worked with Monique at the Westin Imagine Orlando. I was hired to be the Banquet Chef, but took an hourly role do to budget constraints. Even though I was not technically a manager, she was a consummate professional. Monique realized I was the person producing all of her Banquets, she made sure I understood the clients needs and communicated very clearly. In her eyes we were a team to make our guests happy and we were very successful doing so. Monique worked through a change in Management and kept moving forward without a hitch. I was very impressed with her poise and quality leadership. Monique always came into the kitchen to ask when a client wanted something extra, needed a special request or needed a change last minute. To make any request possible Monique would assist in any way she could, before giving the guest the answer. That is quality professional when you understand the companies limitations, and you still get it done despite the limitations.
Marissa Toepler
Hardworking, Dependable and Organized come to mind when I think of Monique. She is someone that always wears a smile and can make a friend with a stranger in a blink! Monique is an invaluable asset to our company and any team would be lucky to have her.
Joseph Prosser
I worked with Monique at the Westin Imagine Orlando. I was hired to be the Banquet Chef, but took an hourly role do to budget constraints. Even though I was not technically a manager, she was a consummate professional. Monique realized I was the person producing all of her Banquets, she made sure I understood the clients needs and communicated very clearly. In her eyes we were a team to make our guests happy and we were very successful doing so. Monique worked through a change in Management and kept moving forward without a hitch. I was very impressed with her poise and quality leadership. Monique always came into the kitchen to ask when a client wanted something extra, needed a special request or needed a change last minute. To make any request possible Monique would assist in any way she could, before giving the guest the answer. That is quality professional when you understand the companies limitations, and you still get it done despite the limitations.
Marissa Toepler
Hardworking, Dependable and Organized come to mind when I think of Monique. She is someone that always wears a smile and can make a friend with a stranger in a blink! Monique is an invaluable asset to our company and any team would be lucky to have her.
Joseph Prosser
I worked with Monique at the Westin Imagine Orlando. I was hired to be the Banquet Chef, but took an hourly role do to budget constraints. Even though I was not technically a manager, she was a consummate professional. Monique realized I was the person producing all of her Banquets, she made sure I understood the clients needs and communicated very clearly. In her eyes we were a team to make our guests happy and we were very successful doing so. Monique worked through a change in Management and kept moving forward without a hitch. I was very impressed with her poise and quality leadership. Monique always came into the kitchen to ask when a client wanted something extra, needed a special request or needed a change last minute. To make any request possible Monique would assist in any way she could, before giving the guest the answer. That is quality professional when you understand the companies limitations, and you still get it done despite the limitations.
Marissa Toepler
Hardworking, Dependable and Organized come to mind when I think of Monique. She is someone that always wears a smile and can make a friend with a stranger in a blink! Monique is an invaluable asset to our company and any team would be lucky to have her.
Experience
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Explorica by WorldStrides
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United States
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Travel Arrangements
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100 - 200 Employee
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Tour Director
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Jan 2019 - Present
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Green Light Group Tours
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Director
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Jan 2017 - Present
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Bob Rogers Travel
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Director
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Dec 2016 - Present
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Kaleidoscope Adventures
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Director
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Feb 2016 - Present
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GCG Event Partners
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United States
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Events Services
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1 - 100 Employee
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Meeting Manager
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Nov 2015 - Present
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Hello! Destination Management
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United States
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Events Services
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100 - 200 Employee
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Specialty Staff
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Dec 2014 - Present
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The Walt Disney Company
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United States
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Entertainment Providers
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700 & Above Employee
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Adventure Guide
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Mar 2017 - Nov 2017
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Radical Travel Group
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Tour Manager
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Mar 2013 - Dec 2015
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Texas de Brazil
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United States
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Restaurants
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400 - 500 Employee
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Event Manager
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Jan 2012 - Mar 2013
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Event Manager
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Sep 2009 - May 2010
-Solicit, negotiate and secure both new and repeat corporate catering business through various efforts such as lead follow-up, e-mail, sales calls, referrals, networking, and site inspections to maximize revenue to meet/exceed individual monthly sales goals.-Generate personalized proposals to address clients’ keys to success and overcome objections.-Conduct exceptional site inspections and property tours with potential clients.-Ensure successful events by partnering with meeting planners on all event parameters from initial contact through event completion.-Maintain accurate records of group history to enhance future prospects.-Attend community networking events and industry meetings.
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Catering Sales
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Feb 2004 - Jul 2009
Corporate Catering Sales and Service 1/06 - 7/09-Contracted in excess of $395,000 in 2008, contributing to the Corporate Catering bookings of $2.3M.-Exceeded personal sales goals in 2008 and 2009 by developing sales plans and market strategies.-Achieved team 2008 Shop Talk score of 89.-Manage high incoming lead volume, via phone, email, and internet, for both The Ritz-Carlton and JW Marriott.-Travel outside of the hotel to solicit new business and maintain existing accounts.-Conduct site inspections to secure contracts and upsell events.-Effectively communicate event details through banquet event orders and group resumes to multiple departments throughout the hotel.Executive Assistant to the General Manager 4/05 - 1/06VIP Coordinator / Front Desk 2/04 - 4/05
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Event Coordinator
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May 2000 - Feb 2004
-Developed proposals and contracts for agencies throughout Florida.-Maintained a variety of client and employee files, spreadsheets and databases.-Managed office operations.-Conducted business operations in owner's absence.-Responsible for hiring, discipline, training and development, performance appraisals and other related activities of employees.-Supervised approximately 50 - 75 independent contractors. -Developed proposals and contracts for agencies throughout Florida.-Maintained a variety of client and employee files, spreadsheets and databases.-Managed office operations.-Conducted business operations in owner's absence.-Responsible for hiring, discipline, training and development, performance appraisals and other related activities of employees.-Supervised approximately 50 - 75 independent contractors.
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Education
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1997 - 2001
University of Central Florida
Bachelor, Interpersonal Communications
Community
