Monique Wasson

Director Of Operations at ARC Multifamily Group
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area
Skills

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Bio

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Credentials

  • YieldStar Certified
    RealPage, Inc.
    Jul, 2018
    - Oct, 2024
  • Certified Property Manager (CPM) Candidate
    Institute of Real Estate Management (IREM)

Experience

  • ARC Multifamily Group
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Director Of Operations
      • Jul 2022 - Present
  • Cortland
    • United States
    • Technology, Information and Internet
    • City Manager
      • Aug 2018 - Jul 2022

      Leader of 5 communities - 1738 units. Leader of 5 communities - 1738 units.

  • Griffis Residential
    • United States
    • Real Estate
    • 100 - 200 Employee
    • Senior Operations Specialist
      • 2017 - 2018

      Management of operations support specialist team. Support high level resident problem resolution. Support staffing gaps by filling in as interim community manager. Complete community audits to ensure standards and practices are being met. Coordination and execution of acquisition and disposition transactions. Facilitate systems trainings, troubleshooting and review. Maintains vendor relationships and coordination of contracts and service agreements. Review and implementation of community standards. Implementation of COTROL contract management solution and other company initiatives. Show less

    • Operations Specialist / Community Manager
      • 2009 - 2016

      Support high level resident problem resolution. Support staffing gaps by filling in as interim community manager. Complete community audits to ensure standards and practices are being met. Coordination and execution of acquisition and disposition transactions. Facilitate systems trainings, troubleshooting and review. Maintains vendor relationships and coordination of contracts and service agreements. Review and implementation of community standards. Implementation of COTROL contract management solution and other company initiatives. Show less

  • Sage Hospitality
    • United Arab Emirates
    • Hospitality
    • 1 - 100 Employee
    • Director of Sales
      • 2003 - 2009

      Increased ADR/RevPar through continual generation of new business. Active involvement revenue management decisions through weekly revenue strategy calls with the Revenue Manager. Regularly involved in several meeting groups such as HSMAI, SGMP, and the Colorado Springs Chamber. Served a term on the Board with HSMAI as VP of Communications. Interfaced with Front Desk, GM, Housekeeping, and Maintenance departments along with corporate travel agents to ensure open lines of communication and problem resolutions. Show less

Education

  • Lake Michigan College
    Associate's degree, Business Administration and Management, General
    2001 - 2003

Community

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