Experience

PAYM8

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Merchant Liaison Officer

  • Apr 2019 - Present

  • Maintain and develop existing customer base by providing a direct line of communication and support to ensure merchants have the latest information. • Liaise with existing customers about their needs and requirements and to keep customer satisfaction at a high standard. • Plan and implement a strategy that will ensure achievement and enhancement of annual sales and profitability growth targets. • Assist with customer support requests • Upselling additional Paym8 solutions and ensure timely and successful delivery according to the needs and objectives of merchants • Agree terms and conditions and ensure customer account plans adhere to Paym8 standards • Identify customer needs and expectations and help plan and manage customer sales processes. • Schedule regular follow up meetings • Provide training in Paym8 solutions to ensure productivity and good customer relations • Create monthly graphical reports to send to Paym8 merchants. Show less



PayU S.A.

• Account Manager

  • Oct 2015 - Jun 2018

  • Maintain and develop existing customer base by providing a direct line of communication and support to ensure merchants have the latest information. • Liaise with existing customers about their needs and requirements and to keep customer satisfaction at a high standard. • Plan and implement a strategy that will ensure achievement and enhancement of annual sales and profitability growth targets. • Assist with customer support requests • Upselling additional PayU solutions and ensure timely and successful delivery according to the needs and objectives of merchants • Agree terms and conditions and ensure customer account plans adhere to PayU standards • Identify customer needs and expectations and help plan and manage customer sales processes. • Control PayU rebates and provide regular feedback and updates • Schedule regular follow up meetings • Provide training in PayU solutions to ensure productivity and good customer relations Show less



PAL Solutions (Pty) Ltd

• South Africa
• Software Development
• 1 - 100 Employee

• Business Solutions Advisor

  • Jul 2014 - Sep 2015

  PAL Solutions is an integrated Employee Management System that is clearly ahead of its class, meeting the most complex demands of both Corporate and Industrial Organisations. Most notably PAL Solutions' software applications are value-adding applications, that will inevitably result in the improvement of efficiencies and reduction of costs in your HR and Payroll Departments, which will improve your bottom line. PAL Solutions is an integrated Employee Management System that is clearly ahead of its class, meeting the most complex demands of both Corporate and Industrial Organisations. Most notably PAL Solutions' software applications are value-adding applications, that will inevitably result in the improvement of efficiencies and reduction of costs in your HR and Payroll Departments, which will improve your bottom line.



Setcom Payment Gateway

• South Africa
• Financial Services
• 1 - 100 Employee

• Sales Executive

  • Sep 2011 - Jun 2014



Success on Hold

• Sales Executive

  • Mar 2009 - Aug 2011