Monique Taylor
Regional Human Resources Generalist at The SEER Group- Claim this Profile
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Bio
Kristen H.
Monique and I worked together at Nordstrom while I was a Sales Manager over two departments and she was our store’s HR Assistant. Monique partnered with our HRM and Store Manager, along with roughly 20-25 Department Managers, to manage roughly 150-200 FT/PT hourly employees (annual rev for the store was ~$25mil). She handled semi-monthly payroll (and all payroll and timesheet issues/corrections), open enrollment, monthly new hire orientations, on-boarding (I-9s, offers, etc.), internal transfer requests, employee relations, assisted with coaching conversations, ensured APRs were delivered on time, handled WC/UECs/FMLA/LOA, worked with Apple One to get temps in for inventory (if needed), assisted with exit interviews if needed ... You name it, she handled it (even if it meant jumping in and selling if someone called out)! Monique’s door was ALWAYS open and we never, ever heard her say the phrases
Kristen H.
Monique and I worked together at Nordstrom while I was a Sales Manager over two departments and she was our store’s HR Assistant. Monique partnered with our HRM and Store Manager, along with roughly 20-25 Department Managers, to manage roughly 150-200 FT/PT hourly employees (annual rev for the store was ~$25mil). She handled semi-monthly payroll (and all payroll and timesheet issues/corrections), open enrollment, monthly new hire orientations, on-boarding (I-9s, offers, etc.), internal transfer requests, employee relations, assisted with coaching conversations, ensured APRs were delivered on time, handled WC/UECs/FMLA/LOA, worked with Apple One to get temps in for inventory (if needed), assisted with exit interviews if needed ... You name it, she handled it (even if it meant jumping in and selling if someone called out)! Monique’s door was ALWAYS open and we never, ever heard her say the phrases
Kristen H.
Monique and I worked together at Nordstrom while I was a Sales Manager over two departments and she was our store’s HR Assistant. Monique partnered with our HRM and Store Manager, along with roughly 20-25 Department Managers, to manage roughly 150-200 FT/PT hourly employees (annual rev for the store was ~$25mil). She handled semi-monthly payroll (and all payroll and timesheet issues/corrections), open enrollment, monthly new hire orientations, on-boarding (I-9s, offers, etc.), internal transfer requests, employee relations, assisted with coaching conversations, ensured APRs were delivered on time, handled WC/UECs/FMLA/LOA, worked with Apple One to get temps in for inventory (if needed), assisted with exit interviews if needed ... You name it, she handled it (even if it meant jumping in and selling if someone called out)! Monique’s door was ALWAYS open and we never, ever heard her say the phrases
Kristen H.
Monique and I worked together at Nordstrom while I was a Sales Manager over two departments and she was our store’s HR Assistant. Monique partnered with our HRM and Store Manager, along with roughly 20-25 Department Managers, to manage roughly 150-200 FT/PT hourly employees (annual rev for the store was ~$25mil). She handled semi-monthly payroll (and all payroll and timesheet issues/corrections), open enrollment, monthly new hire orientations, on-boarding (I-9s, offers, etc.), internal transfer requests, employee relations, assisted with coaching conversations, ensured APRs were delivered on time, handled WC/UECs/FMLA/LOA, worked with Apple One to get temps in for inventory (if needed), assisted with exit interviews if needed ... You name it, she handled it (even if it meant jumping in and selling if someone called out)! Monique’s door was ALWAYS open and we never, ever heard her say the phrases
Credentials
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Nordstrom Future Leadership Graduate
NordstromMay, 2006- Nov, 2024 -
Communication Arts
Marymount Manhattan College -
Human Resources Compliance Certification
Nordstrom
Experience
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The SEER Group
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United States
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Consumer Services
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1 - 100 Employee
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Regional Human Resources Generalist
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Jul 2022 - Present
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Lightwave Dental
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Regional Human Resources Generalist
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Jan 2022 - Jan 2023
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Armstrong Transport Group
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United States
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Human Resources Generalist/Agent Recruiter/Payroll
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Jan 2019 - Jan 2022
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Insurity
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United States
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Software Development
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700 & Above Employee
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Human Resources
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Jul 2014 - Oct 2018
•401K and Benefits Administration, Payroll, Unemployment Claims •Update and maintain internal HR systems, sites and tools •Partner with Executive leadership and internal business stakeholders to ensure success in a variety of HR processes including, HRIS Technologies, New Hire Orientation, Onboarding, E-Verify, Wellness Programs, Employee Committees, State labor laws, Recruitment and Retention, DOL Reporting •Responsible for the conversion of the ADP Workforce Now HRIS data to UltiPro and implemented several modules including ATS (Applicant Tracking System), core system, and historical data •Recruitment - Responsible for scheduling phone, Skype and in-person Interviews. Provided recruitment and sourcing assistance by reviewing internal and external job boards, Offer letters, attending career fairs, college recruiting events, open houses and other community events to establish presence, and identified a diverse candidate funnel for open positions •Played a key role in ensuring success with transitioning of bi-weekly payroll to semi-monthly •Workplace compliance and reporting for Federal and several states •Partner with Finance to ensure monthly benefit costs (Cobra, STD, Medical, Dental and Vision) are allocated as necessary •Complete Verification of employment and Mortgage requests •Responsible for processing and Auditing, I-9’s and NDA information to ensure compliance at all Insurity locations •Termination procedures - provide necessary documentation to exiting employees •Manage the completion of all state unemployment paperwork •Oversaw employee appreciation events and lunches •Backup Office Manager as needed including security and building maintenance issues, creating security badges and ordering supplies as necessary, Partner with outside vendors for a variety of business needs •Partner with Human Resource Director, CHRO and VP of HR for a variety of projects, initiatives, and internal communications Assist as needed with company acquisitions Show less
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Service Experience Specialist
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Nov 2013 - Jul 2014
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Human Resource Assistant
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May 2011 - Nov 2013
•Supported HR manager with daily functions within Human Resource department•Managed the full cycle recruiting process, including sourcing, screening and interviewing candidates and attended career fairs•Served as a connection between leadership, management and employees by answering inquiries, communicating decisions and helping to resolve work related matters.•Conducted Onboarding and New Hire Orientation for all new employees and rehires •Managed and updated HRIS, payroll, timesheets, department changes •Processed and Audit I-9’s to ensure compliance •Implemented E-verify•Facilitated and assisted with annual performance reviews and the implementation to ecteronic filing•Assessed employee performance and issue disciplinary notices •Supported the department with Compensation, Benefits, Development and Training •Exceeded company’s expectation in “time to fill” under 30 days by hiring exceptional talent •Maintained employment records in accordance with employment labor laws•Partnered with Store Managers with coaching and development for all employees•Provided direct support to Department Mangers with Annual Performance Reviews•Responsible for the success of the 2013 Fashion Internship program for College juniors and seniors •Submitted payroll, timesheets, corrections and adjustments •Completed VOE’s and Mortgage Verifications •In charge of all Wellness communications and events •Scheduled Flu clinics and Biometric screens for entire store •Coordinated United Way Rallies and events in partnership with HR Manager to create a goal of 80% participation within store•Team Leader and Coordinator for "Team Nordstrom Westfarms Susan G. Komen Cancer Walk in Hartford Show less
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Customer Service Assistant
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Mar 2011 - May 2011
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Administrative Assistant
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May 2010 - May 2011
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Communications Operator
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May 2005 - May 2010
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B.P. Sales
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Oct 2003 - May 2005
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Education
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2014 - 2015
Post University
Human Resource Management Certification, Human Resources Management and Services -
1999 - 2003
Marymount Manhattan College
Bachelor's degree, Theater Arts
Community
