Monique Smith
Customer Liaison at The Prestige Cosmetics Group- Claim this Profile
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English -
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Afrikans -
Topline Score
Bio
Credentials
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Basic Office management & Computer literacy
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Experience
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The Prestige Cosmetics Group
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South Africa
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Personal Care Product Manufacturing
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100 - 200 Employee
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Customer Liaison
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Aug 2015 - Present
Customer and internal liaison. Assist with internal and external queries in all areas. Communicate to Brand consultants, managers and customers daily Admin support i.e dealing with suppliers , acquiring service providers and quotations Assist with processing of purchase orders Liaise with couriers on a daily basis to assist with order tracking , delivery issues and report on daily manifest Customer and internal liaison. Assist with internal and external queries in all areas. Communicate to Brand consultants, managers and customers daily Admin support i.e dealing with suppliers , acquiring service providers and quotations Assist with processing of purchase orders Liaise with couriers on a daily basis to assist with order tracking , delivery issues and report on daily manifest
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Zando
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South Africa
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Retail Apparel and Fashion
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100 - 200 Employee
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Customer service team leader
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Apr 2012 - Aug 2015
Dealing with customer complaints on all platforms. Managing daily activities Streamline internal processes Assisting the team with escalations and queries Managing team time management Dealing with customer complaints on all platforms. Managing daily activities Streamline internal processes Assisting the team with escalations and queries Managing team time management
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Education
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2016 - 2017
University of South Africa/Universiteit van Suid-Afrika
Office Management -
2002 - 2006
Wittebome High
High School, Office Management
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