Experience

POLK COUNTY SHERIFF'S OFFICE, IOWA
• Law Enforcement
• 1 - 100 Employee
• Administrative Assistant

  • Sep 2019 - Present

Al Éxito (Iowa)
• United States
• Education Management
• 1 - 100 Employee
• Facilitator Coordinator

  • Aug 2019 - Present


Drake University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant 2

  • Oct 2017 - Sep 2019

  Under minimal supervision, provide administrative support for the Law, Politics, and Society, Philosophy and Religion, and Math and Computer Science departments. Also, Leadership and The Comparison Project programs. Collect and prepare detailed reports. Provide budget support, including reconciling expenses and fiscal year projections. Coordinate room reservations and food orders for department and special event meetings. Issue work orders for IT and facilities repairs. Schedule travel and accommodations for department chairs and staff. Correspond with students, faculty, staff, and other scholars via telephone and email. Assist with course schedule building. Maintain effective working relationships with colleagues and easily adapt to various daily requests and office operations. Show less



Des Moines Area Community College

• United States
• Higher Education
• 700 & Above Employee

• Test Examiner

  • Dec 2013 - Dec 2015

  Provide proctoring for the following: Compass Placement Exam for ESL and Incoming students, displaced workers returning to school, and school district employees HiSet (formally GED) testing Professor and Distant Learning exams for DMACC and other institutions Other office duties include: Enforce FERPA guidelines Answer incoming phone calls and assist walk-in students Record Compass scores in Banner program Provide students with Compass Placement Exam results for registration Provide instruction in obtaining duplicate HiSet certificates and Compass scores Spanish Translation Show less



American Parkinson Disease Association

• Wellness and Fitness Services
• 1 - 100 Employee

• Administrative Assistant and Database Manager

  • Mar 2012 - Sep 2014

  Refer patients/family members to outside educational programs, community support groups, and events Maintain statewide database for the organization Event management for several aspects of Annual Parkinson Disease Conference: *Processing attendee & exhibitor registration *Tracking/Tallying number of attendees per breakout session offerings *Transport guest speakers to and from airport *Recruit volunteers *Marketing of conference and other events Participating in other non-profit health fairs, expos and conferences to create public awareness of the organization and support groups throughout the state Show less



Dowling Catholic High School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Admissions Assistant

  • Jul 2012 - Apr 2013

  Maintained prospective student files through use of Blackbaud database Marketing of school at community events Assisted Admissions Director: *Student Ambassador Orientation *Freshman Orientation *Open House *Incoming Freshman Placement Exam, proctor exam *Incoming Freshman Registration Maintained prospective student files through use of Blackbaud database Marketing of school at community events Assisted Admissions Director: *Student Ambassador Orientation *Freshman Orientation *Open House *Incoming Freshman Placement Exam, proctor exam *Incoming Freshman Registration



Merit Resources

• United States
• Human Resources Services
• 1 - 100 Employee

• Intern

  • Feb 2012 - Jun 2012

  Revised benefit cost sheets Reconciled audits through research of client files During open enrollment, assisted with creating employee election packets Revised benefit cost sheets Reconciled audits through research of client files During open enrollment, assisted with creating employee election packets



Family Video

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Aug 2011 - Jan 2012

  Greeted and assisted customers with movie selections Using Point of Sales system, performed inventory search, check in and check out of video rentals Audit cash drawer at mid-shift and/or end of shift Prepared bank deposits Stocked inventory Greeted and assisted customers with movie selections Using Point of Sales system, performed inventory search, check in and check out of video rentals Audit cash drawer at mid-shift and/or end of shift Prepared bank deposits Stocked inventory



Pacific Gas and Electric Company

• United States
• Utilities
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Jun 1996 - Oct 2001

  In a call center environment dedicated my time to Spanish customer service: Addressing customer complaints Performing energy audits Using company database, issued requests for service or repairs In a call center environment dedicated my time to Spanish customer service: Addressing customer complaints Performing energy audits Using company database, issued requests for service or repairs