Monique Moreno (she/her)

Assistant Director of Community Investments at Lehigh Valley Community Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Philanthropy
    • 1 - 100 Employee
    • Assistant Director of Community Investments
      • Jul 2022 - Present

    • Program Associate
      • Oct 2021 - Jul 2022

      • Administer various grant application processes, including the use of the grants management system, Foundant. • Support the Director of Community Investments in administering grant cycles for Foundation-directed funds. • Support Donor Services in administering grant cycles for donor-directed funds. • Review and comprehend policies and grant guidelines to ensure overall compliance is met with the Pennsylvania Council of the Arts contract. • Manage arts & culture grantmaking cycles… Show more • Administer various grant application processes, including the use of the grants management system, Foundant. • Support the Director of Community Investments in administering grant cycles for Foundation-directed funds. • Support Donor Services in administering grant cycles for donor-directed funds. • Review and comprehend policies and grant guidelines to ensure overall compliance is met with the Pennsylvania Council of the Arts contract. • Manage arts & culture grantmaking cycles and actively provide technical assistance to applicants and grantees served by and involved with Pennsylvania Council of the Arts partnerships, and LVCF arts & culture grant opportunities. • Serve as the key staff liaison with an arts & culture grants committee. • Track grant results, coordinate periodic file reviews, develop written reports and make recommendations to enhance the quality and effectiveness of Community Investments’ arts & culture strategies, and other strategies as relevant. • Maintain and update contact lists of arts & culture community partners, arts & culture grantees, arts & culture calendar items, and arts & culture grant timelines. • Attend all Pennsylvania Council of the Arts required meetings and events. • Visit regional nonprofit and partner organizations located in Northampton, Lehigh, Monroe, and Carbon counties. • Organize and arrange arts-related events, workshops, and grant announcements. • Manage the Community Investments calendar. • Manage the organization and maintenance of arts & culture community investments documents. • Serve as a representative of the Lehigh Valley Community Foundation, maintaining and supporting relationships and communication with community members, partners, and volunteers. • Participate and/or lead key Arts & Culture Community Leadership initiatives. • Manage Community Investment grantee information in FIMS, the foundation’s database. • Undertake special projects as assigned or initiated.

    • Grants Associate
      • Oct 2020 - Oct 2021

      Assist the Director of Community Investments in managing the Community Investments functions of the Foundation, which include crafting grantmaking strategy, implementation of grantmaking cycles, and community leadership. • Support the administration of the various Foundation-directed grant application processes, including the use of the grants management system, Foundant. This includes: o Creating, updating and processing all grant applications. o Assisting with the publicizing of… Show more Assist the Director of Community Investments in managing the Community Investments functions of the Foundation, which include crafting grantmaking strategy, implementation of grantmaking cycles, and community leadership. • Support the administration of the various Foundation-directed grant application processes, including the use of the grants management system, Foundant. This includes: o Creating, updating and processing all grant applications. o Assisting with the publicizing of grants applications. o Administering the grantee reporting process. o Communicating with grantees and applicants regarding grant process questions. • Manage the Director of Community Investment’s calendar • Build grant reports and analyze data from the information management system (FIMS) and grants management system, Foundant, to inform grants management decisions. • Enter and maintain FIMS grantee profiles and other profiles as necessary or requested. • Assist with the development of materials or documents and the collection of information for grant reporting or marketing purposes. • Manage the organization of grants-related network folders. • Undertake special projects as assigned or initiated

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Process Lead
      • Aug 2018 - Oct 2020

      Women's Outbound • Support the largest warehouse department, Women’s Outbound, to meet our daily shipping goal • Set up the day for success by staffing associates in roles that are optimal for reaching the daily goal. • Train, coach and develop associates in outbound processes • Review metrics and errors with team members and in feedback conversations with associates • Work closely with Team Leads and Supervisors to create supporting documents (such as SOPs) and programs that support our OS • Be… Show more • Support the largest warehouse department, Women’s Outbound, to meet our daily shipping goal • Set up the day for success by staffing associates in roles that are optimal for reaching the daily goal. • Train, coach and develop associates in outbound processes • Review metrics and errors with team members and in feedback conversations with associates • Work closely with Team Leads and Supervisors to create supporting documents (such as SOPs) and programs that support our OS • Be a Solution Specialist - help overcome unforeseen challenges and create new innovative ways to prevent future setbacks • Assess team performance based on company values and OS - give feedback (positive and negative) so we can continue to improve as a team • Drive the culture and morale by hosting games and events within Women’s Outbound • Create and own my personal Growth Plan based on short term and long term career goals. • Member of the Warehouse Party Crew: a team of volunteers who gather feedback and help to host fun, creative events every months. Events include monthly catering events, Theme Thursdays, Birthday and Anniversary Celebrations, Holiday Parties, etc.

    • Warehouse Specialist
      • Jan 2018 - Aug 2018

      Mens Outbound • Support a department of 80-90 associates with tracking attendance, work performance and individual professional development • Control “flow” within the department – maintain a steady balance between selection, quality control and shipping in order to reach our daily team goals • Maintain a fun, exciting work environment. Work with the management team to find ways to keep morale high • Float between all areas of the department (Ship, QC, and Pick) • Act as a professional liaison… Show more • Support a department of 80-90 associates with tracking attendance, work performance and individual professional development • Control “flow” within the department – maintain a steady balance between selection, quality control and shipping in order to reach our daily team goals • Maintain a fun, exciting work environment. Work with the management team to find ways to keep morale high • Float between all areas of the department (Ship, QC, and Pick) • Act as a professional liaison between Associates, Supervisors and Managers • Member of the Party Crew – help to plan and implement fun, morale boasting events for warehouse employees (catering events, swag, surprise and delight ideas, theme Thursdays, holiday parties, etc).

    • People and Culture Office Support
      • Oct 2017 - Jan 2018

      People & Culture Warehouse Office • Assist our People & Culture/Human Resources Department with onboarding new employees and party planning/cultural events during the holiday season • Host hiring events, conduct new hire orientation and training, review new hire paperwork, distribute pay checks, assist employees with benefits and payroll needs • Plan and implement surprise and delights, weekly theme days, monthly catering events and other events that impact work place culture for a staff of 600+ • Manage the inner… Show more • Assist our People & Culture/Human Resources Department with onboarding new employees and party planning/cultural events during the holiday season • Host hiring events, conduct new hire orientation and training, review new hire paperwork, distribute pay checks, assist employees with benefits and payroll needs • Plan and implement surprise and delights, weekly theme days, monthly catering events and other events that impact work place culture for a staff of 600+ • Manage the inner workings of our day to day which included reception experience, desk coverage, guest check- in, security, etc • Oversee our Party Crew Committee – schedule meetings and events, get approval from General Manager, communicate ideas and assign them to committee members, ensure plans are carried out

    • Warehouse Specialist
      • Jan 2017 - Oct 2017

      Womens Returns • Trained, coached and motivated an average of 50-60 associates on their work performance and professional development • Tracked and created reports to show individual growth day to day and month to month, as well as department statistics • Strategized and assigned associate roles and shifts that supported reaching our daily and weekly department goals • Rotated to different areas of the department (Processing and Racking) to master each aspect and make it more efficient

    • Warehouse Associate
      • Sep 2016 - Dec 2016

      Womens Returns • Worked on a team of associates to support department goals and work flow • Kept track of personal binning performance and pushed to continuously become more efficient • Maintained great attendance and high ethical standards by living our values every day

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • 1st Assistant Manager
      • Jan 2015 - Aug 2016

      Built and maintained a customer Clientele Base that allowed the store to track regular clients and their spending preferences. Increased client relationship profits by 30% within the first 6 months, eventually leading to a promotion from the 2nd Assistant Manager position. Developed ways to familiarize staff with local crime rings, common theft methods and deterrence Responsible for staff training and development; primarily in the areas of loss prevention, building clientele… Show more Built and maintained a customer Clientele Base that allowed the store to track regular clients and their spending preferences. Increased client relationship profits by 30% within the first 6 months, eventually leading to a promotion from the 2nd Assistant Manager position. Developed ways to familiarize staff with local crime rings, common theft methods and deterrence Responsible for staff training and development; primarily in the areas of loss prevention, building clientele relationships and sales, operations and visual merchandising. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Financial Sales Consultant
      • 2014 - 2014

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Co Manager
      • 2012 - 2014

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Management Trainee
      • 2011 - 2012

      Phoenix, Arizona Area

Education

  • University of Pittsburgh
    Master’s Degree, Public and International Affairs
    2010 - 2011
  • Cheyney University of Pennsylvania
    Bachelor’s Degree, Political Science and Government
    2005 - 2008

Community

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