Monique Lehon Small
Mediator at Conflict Resolution Center of Montgomery County (CRCMC)- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Para Legal
George Mason UniversityJun, 2015- Oct, 2024 -
Mediator
Montgomery College, Montgomery County, MDMar, 2015- Oct, 2024
Experience
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Conflict Resolution Center of Montgomery County (CRCMC)
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Alternative Dispute Resolution
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1 - 100 Employee
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Mediator
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Jun 2015 - Present
Facilitate solutions and agreements between parties in negotiation while maintaining a neutral disposition during high conflict resolution discussion. Provide reflective and respectful support to participants in a mediation process.
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Financial Coordinator
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Nov 2015 - Oct 2016
Provide customer service to patients and family members. Review contracts, payment options, manage financial operations and technology of busy office. Responsible for reconciliation, billing, delinquencies and collections. In charge expansion project to ensure architectural and construction requirements are efficiently fulfilled. Confirm accuracy of loan financials and timely execution within budget. Established financial and document review processes and trained staff.
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Assistant to Founder
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Feb 2012 - Apr 2015
Managed various projects, including overseeing the website launch, client retention projects, and business development opportunities. Other responsibilities included managing company e-mail and social media, maintaining and delegating incoming client requests, coordinating client and staff meetings.
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Co-Owner
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May 2007 - Jul 2011
Created executive analysis reports highlighting business issues, potential risks and profit opportunities. Reviewed Balanced Scorecard and assessed strategic direction. Led modeling, planning and execution of all financial processes. Created detailed financial models and analytical tools. Established processes for all business operations including payroll, insurance, and marketing.
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Citi
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United States
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Financial Services
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700 & Above Employee
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Vice President, Financial Controller
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1991 - 1999
Performed business planning and analysis, product and customer profitability, unit costing, market share analysis, pricing analysis, and employee compensation analysis.Created detailed financial models and analytical tools to facilitate variance analysis and strategic planning.Provided forecasting, budgeting, variance and customer composition analysis, target market assessments and account accumulation reporting to senior management within the US Private Bank.
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Education
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University of Maryland University College
Master of Science (MS), Management, Finance -
Stony Brook University
Bachelor's degree, Philosophy -
Université d'Avignon et des Pays de Vaucluse
Philosophy -
Stuyvesant