Experience

BMF Australia

• Australia
• Advertising Services
• 100 - 200 Employee

• Project Coordinator

  • Jan 2022 - Present



SUNNYLiFE

• Australia
• Manufacturing
• 1 - 100 Employee

• Customer Service Coordinator

  • Sep 2019 - Feb 2022

  - Managed multiple customer service channels including Amazon, Shopify, eBay, Email and phone for AU, US, UK & EU. - Maintaining compliance with policies and procedures and looking for areas to improve our customer service experience so we are always providing the best assistance. - Liaising with warehouse and logistics channels during the order and fulfilment process. - Handling customer complaints brought to attention. - Conducting regular training sessions with the team. - Managed multiple customer service channels including Amazon, Shopify, eBay, Email and phone for AU, US, UK & EU. - Maintaining compliance with policies and procedures and looking for areas to improve our customer service experience so we are always providing the best assistance. - Liaising with warehouse and logistics channels during the order and fulfilment process. - Handling customer complaints brought to attention. - Conducting regular training sessions with the team.



JB Hi-Fi

• Australia
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Accessories Coordinator

  • Nov 2015 - Sep 2019

  - Managed the accessories department which included Audio Headphones, Phone accessories, Camera and drone accessories, IT accessories. - Merchandising and promotion setup. - Customer enquiries and providing product knowledge and recommendations. - Managed the accessories department which included Audio Headphones, Phone accessories, Camera and drone accessories, IT accessories. - Merchandising and promotion setup. - Customer enquiries and providing product knowledge and recommendations.



Camp Kennebec

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Summer Camp Counselor/Lifeguard

  • Jun 2018 - Sep 2018

  A life changing and beyond rewarding opportunity to work for 10 weeks over the summer at Camp Kennebec in Arden, Ontario. It is a camp for kids and teens with special needs and learning difficulties. I’m a qualified lifeguard and combined my skills with a camp counsellor role. My duties included supervising campers ages ranged from 7-30+, directing and assisting in group activities, supervising the campers and ensuring their safety and well-being while helping provide them with the best summer of their lives.



Dymocks Books

• Australia
• Retail
• 100 - 200 Employee

• Sales Specialist

  • Jun 2013 - Nov 2015



Scene to Believe

• Australia
• Photography
• 1 - 100 Employee

• Set Supervisor/Assistant Manager

  • Dec 2010 - Dec 2012

  As an assistant Manager at a Santa photography set over three consecutive Christmas seasons I was responsible for taking professional photographs, setting up and packing down the computer, camera and technical equipment. Familiarising myself with different computer systems, daily banking and cash handling and general customer service duties. As an assistant Manager at a Santa photography set over three consecutive Christmas seasons I was responsible for taking professional photographs, setting up and packing down the computer, camera and technical equipment. Familiarising myself with different computer systems, daily banking and cash handling and general customer service duties.