Experience

Rexdale Community Health Centre

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Black Health Event Coordinator

  • Nov 2022 - Present

  • Organize a variety of health education programs, including presentations, educational workshops, health screening clinics, wellness clinics, and vaccine clinics • Gather, compile and synthesize information to develop effective health promotion communications for the Black communities in North West Toronto • Organize a variety of health education programs, including presentations, educational workshops, health screening clinics, wellness clinics, and vaccine clinics • Develop and implement outreach activities to promote the project to the Black communities in North West Toronto with an EDI lens • Engage with/build relationships with key stakeholders and serve as a liaison to a variety of community service agencies/community members and providers; develop collaborative partnerships as a part of health promotion activities • Lead project team through the end-to-end project lifecycle (e.g. setting priorities, developing terms of reference, implementing work plans, developing tools and processes, and evaluation of program. • Followed an authorized budget to administer funds and control the program’s monthly cash flow. • Developed goals and objectives to advance the program’s strategic direction and weekly operations.



City of Toronto

• Canada
• Government Administration
• 700 & Above Employee

• Lead Covid19 Community Engagement Specialist-Black Vaccine Engagement Team

  • Mar 2021 - Present

  • Conduct extensive outreach and research to identify and remove community barriers to COVID-19 vaccine access. • Serve in the capacity of a community advocate, providing resources to their individual needs. • Devise strategic outreach initiatives and events to boost vaccination uptake among vulnerable residents. • Keep up to date with provincial legislation, resources, policies, programs, etc. affecting targeted communities. • Host cross-platform webinars, presentations, and meetings to community members and key stakeholders. • Conduct extensive outreach and research to identify and remove community barriers to COVID-19 vaccine access. • Serve in the capacity of a community advocate, providing resources to their individual needs. • Devise strategic outreach initiatives and events to boost vaccination uptake among vulnerable residents. Keep up to date with provincial legislation, resources, policies, programs, etc. affecting targeted communities. • Host cross-platform webinars, presentations, and meetings to community members and key stakeholders.



BrAIDS for AIDS

• Civic and Social Organizations

• Lead Executive Coordinator/ Fundraiser

  • Feb 2018 - Present

  • Conducts outreach to recruit participants for projects including social media, face to face, media • Create from end to end, while facilitate training materials and workshops for local hairdressers, service providers and stakeholders • Monitor and create reporting logs on attendance, create surveys, oversee all POS and invoicing • Lead, manage and/or collaborate on special projects as assigned to support the overall commercial strategy and department • Manage and maintain all budgets for each event, funder and projects balancing the books • Recruit Hairstylist/ clients to participate in our fundraising programs Create and facilitate the fundraiser • Create reports Handle various bookkeeping duties. • Used Grant Writing; Curriculum Development; Educational instruction, Discussion, Public Speaking, Individual Coaching, and Mentoring. • Helped organizations set fundraising priorities and goals. • Updated financial compliance regulations as required by the Federal and provincial governments as well as present non-profit auditing practices. • Delivers accessible information on HIV/AIDS and STI prevention and other sexual and reproductive health information to the African, Caribbean and Black communities.



Globe Chasers Intl

• Independent Travel Agent

  • Oct 2017 - Present

  • Met with customers to discuss travel foreign and domestic travel and tour packages. • Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours. • Provided travel brochures and destination literature with points of interest relevant to customer needs • Investigated customer complaints with transportation accommodations and various travel-related providers. • Liaised with hotels and air bus and cruise lines to determine availability and book passage or stays. • Maintain regular communication with customer prior to departure to provide updated travel information including delayed departures and earlier flight availability. • Responsible for collecting and recording deposits and final payments.



EV Cosmetics

• Founder

  • Dec 2015 - Present



Ontario NDP

• Ajax

• Fundraising Consultant

  • Oct 2015 - Present

  • Managed ongoing relationships with voters and volunteers for over 2000 people . • Worked with the local vendors and small business on innovative solutions to given back to campaign needs. • Analyzed and assessed Local party strategic plans, communication pieces, and calendars, online marketing, etc. • Developed campaigns and recommended budgets. • Developed email campaign via MailChimp and Zoom. • Prepare budgets, monthly statements and maintain donor records and files • Managed ongoing relationships with voters and volunteers for over 2000 people . • Worked with the local vendors and small business on innovative solutions to given back to campaign needs. • Analyzed and assessed Local party strategic plans, communication pieces, and calendars, online marketing, etc. • Developed campaigns and recommended budgets. • Developed email campaign via MailChimp and Zoom. • Prepare budgets, monthly statements and maintain donor records and files



Loblaw Companies Limited

• Canada
• Retail
• 700 & Above Employee

• Coordinator Vendor Loyalty

  • Jul 2018 - Aug 2018

  • Answered questions from vendors by email regarding the loyalty program • Reconciled our contract spreadsheet with that of their data provider partner • Kept the vendor contract list up to date Strong computer skills, including advanced MS Excel skills • (Pivot Tables, VLookups) • Retrieved loyalty program points summaries and inputting data into vendors loyalty tracking logs • Entered special targeted offers into our loyalty system and coordinated all details with vendors • Executed invoices with Finance for loyalty program contracts (updated a spreadsheet • and emailed Finance the billing information) • Saving and sorting all new loyalty program contracts coming to the team into their respective folders • Following up via phone/email with Vendors who are missing pieces of their contracts



SBLR LLP | Chartered Professional Accountants

• Canada
• Accounting
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2016 - May 2017



Aspire Group NA Ltd

• Office Administrator

  • May 2014 - Mar 2016

  * Order entry- Data entry, invoicing, purchase orders, accounts receivable, accounts payable. * Customer Service- Answer phone and email inquiries from customers to provide first level support for our products and services. * Log inquiries and follow-up with customers as needed to provide feedback to our product owners. * General Office Duties * Weekly reporting, filing, mail and other administrative tasks as required. * Order entry- Data entry, invoicing, purchase orders, accounts receivable, accounts payable. * Customer Service- Answer phone and email inquiries from customers to provide first level support for our products and services. * Log inquiries and follow-up with customers as needed to provide feedback to our product owners. * General Office Duties * Weekly reporting, filing, mail and other administrative tasks as required.



Graybar Canada

• Canada
• Wholesale
• 300 - 400 Employee

• Branch Administer- Contract

  • Mar 2014 - Apr 2014

  Answer and direct telephone calls. Greet and assist incoming customers, vendors and other persons. Schedule and coordinate appointments, meetings and events as required. Receive and forward telephone inquiries to appropriate person, and provide general information to clients and the public. Prepare typed documents for Management using Word and Excel. Provide administrative assistance and support as requested. Expedite all purchase orders and maintain delivery information. Perform clerical duties and maintain inventory of office supplies; general filing and file maintenance, as required. Keep reception area organized and tidy.



Peak Installations

• Richmond hil

• Customer Service Representative

  • Sep 2013 - Dec 2013

  • Ordered and distributed office supplies while adhering to a fixed office budget. • Receive inbound calls including transferred sales leads and calls from current and potential customers • Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application. • Transfer call customer inquiries via email to all other branches for service repair or complains • Answer questions about the product details, the company, and issues with account for the customers. • Assist customers with any technical issues experienced with website and escalate any issues to management appropriately. • Perform basic account maintenance activities. • Meet Quality Assurance Requirements and other key performance metrics



Connectivitywerx

• Markham, Ontario

• Administrative Assistant

  • Jul 2013 - Sep 2013

  Organizing and directing outgoing mail; organize, open and distribute incoming mail General administrative duties including but not limited to; data entry, filing, faxing, photocopying, organizing and meeting preparation General administrative support tasks. Organizing and directing outgoing mail; organize, open and distribute incoming mail General administrative duties including but not limited to; data entry, filing, faxing, photocopying, organizing and meeting preparation General administrative support tasks.



Tommy Hilfiger

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales

  • Sep 2011 - Sep 2013

  Greet customers Find out the customer's needs Recommend, select and help locate the right merchandise Describe a product's features and benefits Demonstrate use and operation of the product Answer customer queries regarding the store and the merchandise Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options Tidy and clean Greet customers Find out the customer's needs Recommend, select and help locate the right merchandise Describe a product's features and benefits Demonstrate use and operation of the product Answer customer queries regarding the store and the merchandise Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options Tidy and clean



BMO

• Canada
• Financial Services
• 700 & Above Employee

• Office Clerk

  • Jul 2012 - Oct 2012

   Responsible for providing back-up reception coverage which includes but not limited to daily breaks, absences and vacation  Answer routine non-technical questions and refer other questions to proper department  Answer incoming calls as promptly as possible (response time average 6 - 8 seconds)  Use online company directory and forward the calls to the appropriate location/ department  Greet all visitors and callers courteously  Mange all incoming sources of mail/faxes, including scanning and indexing to client files  Provide administrative support on tasks that support client services representatives (preparing documentation, conducting policy search  Open mail and gather faxes to log, scan and index with policy number to support overall effective operations and knowledge management in client services  Prepare cheque logs for the accounting department each day as per standards  Process client services tasks such as address changes, returned mail and disclosures  Create and maintain computer records on all systems to ensure accuracy of information



The Canadian Depository for Securities Limited (CDS)

• Canada
• Financial Services
• 200 - 300 Employee

• Clearing Clerk

  • Sep 2008 - Apr 2011

  Worked effectively with all levels of management and peer groups and efficiently performed a variety of duties that supported the various services provided by CDS.  Received, prepared and accurately completed paper work for out of town shipments.  Prepared Brinks bins for delivery to transfer operations.  Delivered envelopes to local transfer agents three times a day.  Coordinated batch control by matching with participant shipments.  Ensured balanced courier reports at the end of each day by accurately entering in-coming and out-going participant envelopes into the courier tracking system. Banking Clerk  Monitored incoming CDN and USA funds deposits.  Matched funds received in the Bank of Canada or the Harris banking systems.  Completed deposit slips for cheques, then personally made the deposits to the banks