Experience

Nemours Estate

• United States
• 1 - 100 Employee

• Museum Interpreter

  • Aug 2023 - Present

  Tour Guides represent Nemours Mansion to the visiting public in a gracious, informative and engaging manner. The Interpreter spends a given amount of time covering a specific area of the Mansion (e.g., Reception Hall, Drawing Room, Dining Room, Pantry/Kitchen) and rotates to other areas as assigned during the course of the day or of her shift. As visitors enter and move through a given area, the Interpreter engages with them by sharing information, offering insights, telling stories and answering questions. The aim is to help visitors develop appreciation, gain understanding, deepen awareness, and be able to relate their own experiences and knowledge to the people, times and events associated with that area. To provide for the safety of visitors and the security of Nemours Mansion and its collections, Interpreters observe visitors as they move through the facility and take appropriate measures to, render assistance, intervene or respond to unusual situations. Additionally, and as scheduled, one Interpreter's primary responsibility will be to act as a liaison with members of the Mansion's Leadership (Management) Team and with the Security guard on duty, and to provide back-up or relief coverage to other Interpreters in the Mansion. Show less



Wilmington Information Television Network

• Freelancer

  • Apr 2019 - Present

  Audio production of city council meetings Archive and write show notes for city council meetings Switcher remote producer Feature nonprofit organizations and help spread their message Interview government officials about the work being done in the city Write stories and captions Audio production of city council meetings Archive and write show notes for city council meetings Switcher remote producer Feature nonprofit organizations and help spread their message Interview government officials about the work being done in the city Write stories and captions



Elzufon Austin & Mondell, P.A.

• United States
• Law Practice
• 1 - 100 Employee

• Office Support Staff

  • Apr 2022 - May 2023

  -Recognized for attention to detail and relentless commitment to getting the work done in a fast-paced environment -Accelerate learning and seamless integration of employees into their new roles by conducting comprehensive training sessions for new hires, creating video tutorials for procedures, and delivering procedures and best practices, resulting in accelerated learning and seamless integration of employees into their roles. -Anticipate areas that may have been missed by other team members to increase efficiency by 50% and save $26,000. -Maintain a professional environment by answering phone calls and greeting employees when they entered our floor -Open new cases and close inactive cases -Maximize the efficiency of lawyers by entering their time, keeping a clean kitchen, and stocking supplies -Maintain cleanliness of file room, sort and prep documents, and file documents and medical records -Provided excellent customer service to internal staff, addressing inquiries and resolving mail-related issues promptly and professionally -Collaborated with cross-functional teams to coordinate special mailings, including bulk mailings, interdepartmental correspondence, and courier services Show less



Perfect Blends LLC

• United States

• Social Media Strategist

  • Oct 2020 - Dec 2022

  -Managed Facebook, Instagram, YouTube, and Pinterest -Led Black Friday & Cyber Monday campaigns to position CEO’s sauces and cookbooks as simple solutions to what’s for dinner. -Created and optimized landing pages and wrote emails that gained 20-40% or more open rates -Increased Instagram account engagement by 273% to further establish the expertise of CEO -Curate strategic content for niche audience -8X watch time on videos by repurposing content for reels, using copy from newsletters, and sharing stories to saturate the online space with her message of leading a healthy lifestyle for moms who want their bodies and energy to keep up with their demanding schedules on a monthly basis Show less



Notiq Agency

• Travel Arrangements

• Social Media Strategist

  • May 2020 - Nov 2021

  -Spearheaded Facebook, Facebook group, Instagram, Pinterest, and LinkedIn to showcase the company’s expertise -Increased online engagement on a monthly basis by making the switch from mostly photos to Instagram reels and live video after analyzing data and seeing the effectiveness of content created before I was onboarded -Improved SEO by writing alt text descriptions for social media posts and blog posts to increase visibility of brand and help dream clients find the content -Revolutionized email marketing increasing open rates by 20% switching from simple updates and promotion of travel experiences to strategic follow-up email sequences and more interactive subject lines -Created Webinar Slides and acted as customer support during webinar to support CEO Show less



Delaware Today Magazine

• Book and Periodical Publishing
• 1 - 100 Employee

• Editorial Intern

  • Feb 2019 - May 2019

  -Wrote stories -Interviewed key people for the stories -Fact-checked articles and researched social media to gather information and write articles -Wrote stories -Interviewed key people for the stories -Fact-checked articles and researched social media to gather information and write articles



University of Delaware Library

• United States
• Movies, Videos, and Sound

• Senior Student Assistant

  • Nov 2017 - May 2019

  -Assisted students with editing software, checkout cameras, voice recorders, and other equipment to students and faculty -Supervised other students and troubleshoot equipment -Performed office tasks -Assisted students with editing software, checkout cameras, voice recorders, and other equipment to students and faculty -Supervised other students and troubleshoot equipment -Performed office tasks



University of Delaware

• United States
• Higher Education
• 700 & Above Employee

• Information Desk Associate

  • Aug 2017 - May 2019

  -Assisted students in their day-to-day operations with information they were seeking-Performed office tasks-Cashier

• Field TV Production Teaching Assistant

  • Sep 2018 - Dec 2018

• Summer Intern

  • Jun 2018 - Aug 2018

  I helped produced content for the residents of Wilmington. I helped deliver the news to them from the Government. I also received a deeper understanding of filming, photography, and editing as a result of this internship. I helped produced content for the residents of Wilmington. I helped deliver the news to them from the Government. I also received a deeper understanding of filming, photography, and editing as a result of this internship.