Monique Du Plessis
Remarketing Administrator at Avis Fleet- Claim this Profile
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English Native or bilingual proficiency
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Afrikaans Full professional proficiency
Topline Score
Bio
Experience
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Avis Fleet
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South Africa
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Equipment Rental Services
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100 - 200 Employee
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Remarketing Administrator
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May 2021 - Present
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Avis Budget Group
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Administrator
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Oct 2018 - May 2021
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Assistant Manager
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Jan 2018 - Oct 2018
• Maintaining records of incoming and outgoing guest • Double-checking the B&B maintenance work • Attending to guests personal requests • Making and serving of breakfast and drinks • Cleaning of the B&B (Reception area, kitchen, dining room, bedrooms and bathrooms. • Assisting the owner in her day to day operations • Having high attention to detail • Ability to proactively deal with any guest complaints • Reservation and e-mail correspondence • Week and daily stock checks • Buying of all stock and food for the bed and breakfast • Marketing • Updating the Facebook page. Keeping the web page up to date. Making sure all the booking sites (booking.com, afristay, lekkeslaap etc.) are up to date. • Washing and Ironing of clothes • Print and updating invoices • Filling and Archiving
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Bressan Civils
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South Africa
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1 - 100 Employee
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Project Administrator
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Oct 2017 - Dec 2017
• Manage switchboard – answer, direct calls or take messages • Petty Cash and office supply management (stationary and groceries) • Typing of documents • Keep record of employee leave • Maintaining a neat filing system • Diary Management • Opening files for new projects and ensure that files contain: • A quote, an order, signed JBCC contract, Health and Safety compliance documentation • Signed contracts of all sub-contractors • Minutes and instructions • Receive minutes of site meetings via email • Save minutes under applicable project • Ensure that minutes are given to QS, Contracts Manager and CEO to read and sign before follow-up meeting • Arrange follow-up meetings via Outlook calendar • Health and Safety • Receive and file a copy of the sub-contractors’ health and safety files • Check content of medical aid boxes once a month to ensure compliance • Ensure that compliance criteria are met with regards to servicing of fire extinguishers • Tools and Vehicles • Maintain the tool and register • Conduct a physical inspection of tools when they are checked out from the store room, ensuring that equipment is taken and returned in working order • Keep service records and details of drivers up to date
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AVIS Southern Africa
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South Africa
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Motor Vehicle Manufacturing
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700 & Above Employee
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Overdue Administrator
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Oct 2011 - Nov 2016
• To extract the due – in report • To Filter the data from the report to identify relevant business segments that need to be auctioned (Local, Replacement, Weekend, Monthly, Inbound) • To analyse the data, to establish current status of rentals • Telephonically contact renters to follow up on when car will be returned. • Extend rentals where applicable or advise customer of further action needed • Send SMS should customer be unreachable • To repeat follow ups within a 24 hour period • Should rental not be returned / extended, hand over to SID within 48 hours • To keep accurate and detailed records of all actions taken per rentals • To liaise with SID to ensure that all information is available and accurate • To track each rental into billing in order to avoid non payments • Acting Supervisor when the need arises • Actioning the 21/24 Report – Unaccounted report • Actioning the 04 Report – Open movement report • Actioning the 17 Report – Missing mileage report Checking out of vehicles ; * Explanation of contract to customers ; * Document control ; * Face to face customer interaction ; * Sorting and actioning of general queries ; * Physical inspection of vehicles ; * Closing of contracts ; * Inventorying of navigation systems ; * Writing manual rental agreements ; * Working on a Wizard System ; * Sending and receiving emails ; * Working on Excel and Word ; * Due in reports ; * Overdue Car Report (03 Report) ; * Open Movement Report (04 Report) ; * Missing Millage Report (17 Report) ; * Unaccounted report (21 Report) ; * Idele report (24 Report) ; * Due for Service Report ; * Arranging vehicle exchanges ; * Phoning clients to extend car rentals ; * Dealing with travel agents and extension vouchers ; * Running and working on the Macro System ; * Working with and banking cash income ; * Working daily on Oculus * Handing overdue rentals to our SID department.
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Wimpy International Ltd
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Restaurants
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100 - 200 Employee
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Manager
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May 2011 - Oct 2011
Opening and Closing of outlet ; * Stocktaking and Ordering of Stock ; * Product Management ; * Auto sequences and Reports ; * Cashing up ; * Administrative Duties ; * Working daily on Micros ; * Filling ; * Data capturing ; * Sending and receiving e-mails ; * Making pay-outs ; * Making sure employees paper work is up to date ; * Handling complaints ; * Working in all areas of the outlet Opening and Closing of outlet ; * Stocktaking and Ordering of Stock ; * Product Management ; * Auto sequences and Reports ; * Cashing up ; * Administrative Duties ; * Working daily on Micros ; * Filling ; * Data capturing ; * Sending and receiving e-mails ; * Making pay-outs ; * Making sure employees paper work is up to date ; * Handling complaints ; * Working in all areas of the outlet
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General Office Secretary
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Apr 2010 - May 2011
Wages ; * Working with salaries on Pastel Payroll ; * Stock Control ; * In control of store and show room ; * Filling ; * P.A related work ; * Making and writing down appointments in directors diary ; * Sending and updating quotes ; * Faxing and e-mailing documents ; * Typing documents ; * Reception duties ; * Capturing important data ; * Writing out delivery notes ; * Receiving deliveries from all suppliers ; * General Office Duties Wages ; * Working with salaries on Pastel Payroll ; * Stock Control ; * In control of store and show room ; * Filling ; * P.A related work ; * Making and writing down appointments in directors diary ; * Sending and updating quotes ; * Faxing and e-mailing documents ; * Typing documents ; * Reception duties ; * Capturing important data ; * Writing out delivery notes ; * Receiving deliveries from all suppliers ; * General Office Duties
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Education
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Volkskool Potchefstroom
English, Afrikaans, Maths Literacy, Tourism, Biology, Consumer Studies, Life Orientation