Experience

Noojmowin Teg Health Centre - a place of healing

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Mental Health and Addiction System Navigator

  • Oct 2021 - Present

• Mental Health and Addiction Support and Interim Traditional Team Manager

  • Nov 2018 - Oct 2021


Casson Dentistry
• Canada
• Medical Practices
• Preventive Treatment coordinator

  • Jun 2016 - Nov 2018


North Face Centre for Oral and Maxillofacial Surgery

• Administrative Assistant Office Manager

  • Feb 2015 - Jun 2016

  My responsibilities include: resolve patient issues in accordance with company policies and procedures manage patient scheduling and direct patient traffic flow organize and present financial arrangements to patients manage specialist referral process train, develop and performance manage staff to meet operational requirements determine staff schedules and ensure operational standards are met conduct staff meetings regularly monitor and maintain the office budget organize and oversee supply purchases, equipment upgrades and operations expenses complete administrative functions including bank deposits, revenue posting, staff payroll and invoice processing oversee colletions and accounts receivable accurately reconcile charges for the day write business correspondence and reports support marketing and promotion initiatives run and analyze management reports take responsibility for the appearance and functionality of the office Show less



College Boreal

• Canada
• Higher Education
• 300 - 400 Employee

• Program Coordinator

  • Sep 2007 - Feb 2015

  Collège Boréal, Sudbury, ON Sept. 2007-Feb. 2015 Interim coordinator in the dental assisting program from 2012-2015 Assist in the development of short and long term plans for programs, monitor progress, assure adherence and evaluate performance Assist in design of performance objectives and implement and monitor programming to meet desired outcomes Develop yearly outreach plan according to program needs and capacity Ensure database(s) maintenance which include(s) participant and prospect information and mailing list Organize and establish meetings on regular basis with designated individuals Supervise line staff by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships Organize training seminars to address staff needs and identify relevant external training opportunities Assist with the development of public relations and communications strategies to support program goals and increase community awareness Professor in the dental assisting program from 2007-2015 Completed curriculum assessment of the Dental Assisting program at the Toronto campus for NDAEB approval in 2013 Breakdown of courses taught HDE 1033 Clinical Dental Assisting Level I & II HDE 1034 Laboratory and Dental Materials HDE 1031 Clinical Application and Theory HDE 1018 Medical Emergencies and Pharmacology HDE 1030 Pre-Clinic Theory HDE 1031 Theory and clinical application HDE 1022 Dental science HDE1023 Radiologie (Theory and practical) Clinical Technician Maintenance of all dental equipment in clinic Sterilization Student evaluations Show less



Dr. Stephane Leclair, DDS

• Dental Assistant Level II

  • 2013 - 2015

  Level I and II dental assistant duties and front desk duties Level I and II dental assistant duties and front desk duties



Dr. Roland Hebert, DDS

• Office Manager/Dental Assistant Level II

  • 1999 - 2013

  All dental assisting Level I and II duties including impressions, bleaching trays, sports guards, fluoride treatments and coronal polishing Administrative tasks Recruitment and training of new employees Recruitment of locum dentists Practiced effective communication and listening skills, and applied healthy conflict resolution and problem-solving skills All dental assisting Level I and II duties including impressions, bleaching trays, sports guards, fluoride treatments and coronal polishing Administrative tasks Recruitment and training of new employees Recruitment of locum dentists Practiced effective communication and listening skills, and applied healthy conflict resolution and problem-solving skills



Dr. Jacques Thibault, Periodontist

• Receptionist

  • 1996 - 1999

  Booking and confirming appointments Accounts receivable Implemented new dental software Organized teleconferences for periodontal courses Booking and confirming appointments Accounts receivable Implemented new dental software Organized teleconferences for periodontal courses