Monique Harwood

New Car Sales Manager at GOLLING CHRYSLER JEEP DODGE, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Grosse Pointe, Michigan, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • New Car Sales Manager
      • Mar 2020 - Present

    • Finance Manager
      • Aug 2019 - Present

    • F & I Business Manager
      • Mar 2018 - Aug 2019

    • Finance and Insurance Manager
      • 2010 - Mar 2018

      • Oversaw the leasing and retail purchase of vehicles, tracking and maintaining complex and accurate paperwork for every transaction. • Reached back-end product sales objectives, leveraging advanced knowledge of the product portfolio to educate customers on insurance packages in order to effectively close deals and boost profitability.• Served as a liaison between customers, banks, and the billing office, determining money owed based on a variety of factors, including rebate eligibility, down payments, back-end product purchases, and loans.• Coordinated with various banks, cultivating strong external business partnerships in order to drive increased profits while also enabling enhanced customer satisfaction due to better rates.• Utilized Reynolds & Reynolds software to input deal structures, verify rebates, and track reserve, warranty, credit life and disability insurance, and all other back-end product profits.• Created monthly profit reports, assessing performance and determining opportunities for growth.

    • Finance Manager
      • 2003 - 2010

      • Drafted and administered contracts, continuously securing the purchase of back-end products.• Capably closed deals and bolstered sales by marketing products and obtaining client signatures.• Effectively handled deal rehashes and credit approvals, boosting productivity and profitability. • Drafted and administered contracts, continuously securing the purchase of back-end products.• Capably closed deals and bolstered sales by marketing products and obtaining client signatures.• Effectively handled deal rehashes and credit approvals, boosting productivity and profitability.

    • Sales Assistant & Finance Manager
      • 1998 - 2003

      • Leveraged strong customer service and interpersonal skills to foster a positive and engaging retail experience for buyers and lessees, thereby driving revenue growth. • Leveraged strong customer service and interpersonal skills to foster a positive and engaging retail experience for buyers and lessees, thereby driving revenue growth.

Education

  • Wayne State University
    Bachelor of Arts - BA, Sociology
    -

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