Monina Santos-Anderson MHR

Human Resources Manager at Florida Fresh Floral
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Human Resources Manager
      • Jul 2023 - Present

      Apopka, Florida, United States “Bringing innovative technology and sustainable practices to the floral, event and decor industry.”

    • United States
    • Construction
    • 1 - 100 Employee
    • Human Resources Director
      • Sep 2021 - Apr 2023

      Kissimmee, Florida, United States ● Hired to build the HR Department from the ground up. ● Implemented company communication, 401k, employee events, PTO, Fuel, and Credit Card policies. ● Transitioned from a 3rd party payroll company to a Paylocity payroll company. ● Interviewed insurance benefits brokers, and investment administrators, and negotiated rates. ● Collaborated with senior leadership to align the organization's goals and strategy related to staffing, recruiting, and retention. ● Planned and… Show more ● Hired to build the HR Department from the ground up. ● Implemented company communication, 401k, employee events, PTO, Fuel, and Credit Card policies. ● Transitioned from a 3rd party payroll company to a Paylocity payroll company. ● Interviewed insurance benefits brokers, and investment administrators, and negotiated rates. ● Collaborated with senior leadership to align the organization's goals and strategy related to staffing, recruiting, and retention. ● Planned and implements policies, processes, training initiatives, and surveys to support the organization's human resource compliance and strategy needs. ● Administered human resource programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale. ● Developed and executed best practices for hiring and talent management. ● Impacted by company downsizing due to loss of building contracts. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Human Resources Manager
      • Mar 2019 - Sep 2021

      Lake Nona, Florida ● Provided guidance and support to managers and employees on HR-related issues, including employee relations, disciplinary actions, and compliance with policies and procedures. ● Administered employee benefits, including health and welfare benefits, retirement plans, and incentive programs. ● Assisted the VP and Director of HR with employee relations issues, including investigating and resolving complaints. ● Conducted employee training, including new hire orientation sessions… Show more ● Provided guidance and support to managers and employees on HR-related issues, including employee relations, disciplinary actions, and compliance with policies and procedures. ● Administered employee benefits, including health and welfare benefits, retirement plans, and incentive programs. ● Assisted the VP and Director of HR with employee relations issues, including investigating and resolving complaints. ● Conducted employee training, including new hire orientation sessions and ongoing training for existing employees. ● Developed and maintained HR records and reports including employee files, metrics, and other relevant data. ● Managed and mentored the concierge team and Best Buddies mentoring program. ● Assisted with opening the new hotel; recruitment, training, benefits enrollment, and record keeping. ● Assisted with the company restructuring and COVID layoff.

    • Human Resources Administrator/Generalist
      • Jul 2018 - Mar 2019

      Lake Nona ● Enhanced internal communication. ● Responsible for benefits and payroll administrators for 200+ employees. ● Conducted onboarding including background checks, employee eligibility verifications, and orientation. ● Conducted exit interviews. ● Supported employee events and volunteer committees. ● Created an FMLA tracking system. ● Assisted the VP of HR and Director of Accounting with the annual compensation review and bonuses.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jun 2016 - Jul 2018

      Windermere, Florida, United States ● Built a business partnership with local community groups; colleges, high schools, agencies, and talent communities to fill positions. Coordinated and attended job fairs. ● Coordinated talent acquisition and onboarding processes through the use of technology. ● Responsible for benefits administration for 150 plus employees, including wellness program. ● Supported insurance renewals, including attending renewal meetings and reporting positive and negative aspects. ●… Show more ● Built a business partnership with local community groups; colleges, high schools, agencies, and talent communities to fill positions. Coordinated and attended job fairs. ● Coordinated talent acquisition and onboarding processes through the use of technology. ● Responsible for benefits administration for 150 plus employees, including wellness program. ● Supported insurance renewals, including attending renewal meetings and reporting positive and negative aspects. ● Coordinated employee recognition programs and events. ● Served as a member of the Safety Committee and monitored training compliance. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Human Resources Analyst
      • Sep 2014 - Jun 2016

      Clermont, Florida ● Prepared and presents new hire employee benefits briefings explaining each insurance plan and program available. ● Processed qualifying events, COBRA, retirees, and employee separations. ● Coordinated the drug-free workplace program, including random and annual drug/alcohol screens, and coordinated annual and fitness for duty physicals and screenings. ● Assisted management with coordinating worker’s compensation, Family Medical Leave Act (FMLA), and other leave.

    • Human Resources Specialist
      • Jul 2014 - Sep 2014

      City of Clermont ● Coordinated and processed applications for employment, including employment verifications and background checks. ● Coordinated the onboarding of new employees, including the preparation of new hire files. ● Established and maintained an efficient and effective records management system.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Resort Operations
      • Jul 2000 - Jul 2014

      Walt Disney World ● Supervised employees under strict budgets, meeting daily and weekly deadlines. ● Responsible for Training and Development. ● Knowledge of STCU – Service Trade Council Union contract. ● Selected to lead training for several new technology implementations including Cast Applications.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Human Resources - Employment Assistant and Facilitator
      • Jan 1998 - Jun 1998

      Casting Center ● Performed training and development role for Disney University. ● Assisted cast members with accurate information as a Cast Assistant. ● Support Casting as an Employment Assistant.

    • Reservations Sales Representative and Business Solutions
      • Jan 1997 - Jan 1998

      Disney Reservation Center

Education

  • Rollins College
    Master's degree, Human Resources Management/Personnel Administration, General
    2011 - 2013
  • University of Phoenix - Maitland, Florida
    Bachelor's degree, Business Management
    2007 - 2010

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