Customer Support and Marketing Specialist

• Jul 2021 - Present

Responsible for ensuring that resOS customers would get the most supreme customer service, a great experience and that all of their questions would be answered as soon as possible! In addition to that, now creating content for resOS Facebook and blog, updating the posts about features and support on our website.This gave me a great opportunity to learn to work with WordPress, improve my skills of using Wix (as sometimes, we have to find the solutions for our customers even on different platforms), improved my knowledge about IT and SEO. Moreover, I get a chance to generate some new ideas and share them with the rest of the team!

Food And Beverage Intern

• Aug 2021 - Oct 2021

12 weeks internship where I got to work in the front and back office.Mainly focused on the restaurant and meetings & events daily operations. However, had a chance to work with daily financial report too. In the meantime also analyzed the internal communication of the organization and found quite a few big gaps.After the internship wrote a project about how could the Radisson Hotel improve it’s internal communication within the restaurant and the hotel. In the project Not only I analyzed what causes the issue, but also, what could be done to improve it. The proposal included a plan of different communication channels including costs of it.

Waitress Bartender

• Apr 2019 - Jul 2021

Over the 2 years I worked as a waitress in one of the bussiest streets in Copenhagen - Nyhavn at a restaurant Skipperkroen.This is where I was responsible for managing the tables and orders. I also was responsible for the a little bar/pub called Fisken. Main responsibilities: customer service, creating customer experience, time management, planning and organizing the workflow, training new employees, cleaning. Over the 2 years I worked as a waitress in one of the bussiest streets in Copenhagen - Nyhavn at a restaurant Skipperkroen.This is where I was responsible for managing the tables and orders. I also was responsible for the a little bar/pub called Fisken. Main responsibilities: customer service, creating customer experience, time management, planning and organizing the workflow, training new employees, cleaning.

Board Member

• Jan 2021 - Jun 2021

Together with other 4 students we are forming the board of Cphbusiness Students Organization for 2021. Mostly responsible for the Communication and Events departments of Cphbusiness Students - group of volunteers. Also, an active member of different events, representative of Cphbusiness International and active webinars speaker. Together with other 4 students we are forming the board of Cphbusiness Students Organization for 2021. Mostly responsible for the Communication and Events departments of Cphbusiness Students - group of volunteers. Also, an active member of different events, representative of Cphbusiness International and active webinars speaker.

Marketing Strategist

• Dec 2019 - Apr 2020

Housekeeper

• Nov 2018 - Apr 2019

Cleaner

• Jul 2017 - Sep 2017

Summer job Summer job