Experience

Identifize Consulting

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Executive Concierge Success Manager

  • May 2023 - Present

  As an Executive Concierge Success Manager at Identifize Consulting, I play a pivotal role in ensuring the satisfaction and success of our executive-level clients. My primary responsibility is to provide exceptional concierge-level service, building strong relationships and serving as a trusted advisor to our clients. During my time at Identifize Consulting, I develop and nurtured strong relationships with executive-level clients, taking the time to understand their unique needs, goals, and challenges. I act as their primary point of contact, providing personalized support and ensuring exceptional client experiences. Collaborating closely with clients, I gained insights into their business objectives and desired outcomes. Leveraging my expertise, I provided strategic recommendations, tailored solutions, and industry insights to drive their success. By staying attuned to their needs, I am able to deliver value-added services and strengthen our partnership. Project management was a key aspect of my role. I lead and manage client projects, coordinating resources, timelines, and deliverables. By ensuring that projects were executed flawlessly, I consistently met or exceeded client expectations, solidifying their trust and satisfaction. Identifying opportunities for account growth and retention is a priority for me. I proactively engaged with clients, conducting regular check-ins to understand their evolving needs. By upselling additional services and securing long-term partnerships, I contributed to both the expansion of our services and the overall satisfaction of our clients. Show less



OrganiGrowHairCo

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Warehouse Manager

  • Oct 2019 - Jul 2021

  As a warehouse manager, I was responsible for overseeing and managing all aspects of warehouse operations. My primary focus was on ensuring smooth functioning and efficient inventory control. I diligently monitored inventory levels, tracked stock movements, and implemented accurate stock count systems. I coordinated with suppliers, conducted regular audits, and implemented measures to prevent inventory loss or damage. One of my key responsibilities was supervising the warehouse staff. I hired and trained employees, set performance goals, and ensured that everyone followed safety protocols and operational procedures. I took charge of optimizing the warehouse layout and organization to maximize storage space and streamline operations. I planned the placement of goods, implemented efficient picking and packing procedures, and regularly reviewed and improved workflows. Coordinating inbound and outbound shipments was a crucial part of my role. I received and inspected incoming goods, processed outgoing orders, and ensured timely delivery. I collaborated with logistics providers and carriers to facilitate smooth transportation operations. Safety and compliance were of utmost importance to me. I ensured that the warehouse complied with safety regulations, conducted regular inspections, provided safety training, and maintained proper documentation. I also oversaw the maintenance and repair of warehouse equipment, such as forklifts and storage racks. I coordinated with maintenance teams to ensure that equipment was in good working condition. Monitoring key performance indicators (KPIs) was essential to assess warehouse performance. I generated reports, analyzed data, identified areas for improvement, and implemented strategies to enhance efficiency and meet goals. Show less