Supply Chain Control Tower Manager (British Airways)

• Aug 2020 - Present

Interim Supply Chain Control Tower Manager (British Airways)

• Mar 2020 - Aug 2020

Global Supply Chain Manager; Demand ,Inventory & Material Planning (British Airways)

• Sep 2017 - Mar 2020

Team Leader Supply Chain Inventory & Material Planning British Airways)

• Sep 2015 - Sep 2017

Senior supplier Chain Inventory & Material Planner (British Airways)

• Mar 2013 - Sep 2015

Junior Supplier Chain Inventory & Material Planner (British Airways)

• Sep 2012 - Mar 2013

Currently Inventory Planner at British Airways Head OfficeSituated among the British Airways Planning team responsible for planning inventory from its suppliers to the aircraft incorporating over 100 worldwide stations and stations covering bonded and non-bonded items at Heathrow and Gatwick. Daily tasks include the maintenance of station queries; monitoring of stock levels, adjustment of forecasts and monitoring of BA’s change requests.

Foster Carer

• Jan 2016 - Present

Customer Service Administrator

• Sep 2006 - Sep 2012

In my role I had to ensure all appropriate actions from customer requests, queries and complaints were completed and communicated. Preparing a weekly customer service report for management . Supporting my manager very closely. Maintain and use in house program to Forecast and plan orders,monitor stock levels and order as appropriate.Setting-up sku’s and ordering new products. Maintain product database and process any goods in paperwork. In my role I had to ensure all appropriate actions from customer requests, queries and complaints were completed and communicated. Preparing a weekly customer service report for management . Supporting my manager very closely. Maintain and use in house program to Forecast and plan orders,monitor stock levels and order as appropriate.Setting-up sku’s and ordering new products. Maintain product database and process any goods in paperwork.