Experience

Promoteri.eu

• Czechia
• Advertising Services
• 1 - 100 Employee

• HR Manager / Coordinator

  • Mar 2023 - Present



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• Maternity & parental leave

  • Sep 2021 - Present



Schreiber Foods

• Food and Beverage Manufacturing
• 700 & Above Employee

• Customer Service Specialist

  • Apr 2019 - Present

  • daily communication with foreign customers and colleagues (worldwide) • High level customer service with regard to maximum satisfaction and good relationships • communication with all departments of the factory (warehouse, planning, quality, R&D, ..) • complaint handling • sending samples to customers • participation in regular meetings • creation of customer orders, returns, purchase orders, reports in the Oracle system • entering prices of new products into the Oracle system • communication with transport companies, veterinary administration, external customs company - each country has specific document requirements • administrative work - MS Outlook, Word, Excel, PowerPoint • work in systems and programs: Oracle, Invio, Workday • work associated with the establishment of a new product before the first production after business confirmation (obtaining and possibly working on the necessary documents) - carton and pallet labels, product specifications, pricing, R&P control,… • Aging - solving customer receivables → Recently mainly specialization in cream cheese Show less



VWR, part of Avantor

• United States
• Biotechnology Research
• 700 & Above Employee

• Customer Account Associate

  • Sep 2018 - Mar 2019

  • the company specializes in supplying pharmaceutical needs to doctors and laboratories around the world • everyday communication with foreign clients and colleagues (United Kingdom, United States of America) • high-level customer service with a view to maximum satisfaction and good relationships • solving current issues • administrative work - MS Outlook, Excel, Word, One Drive • work in systems and programs - TWIST, PeopleSoft, TOPCAT, Reqviewer • processing documents for orders, pairing with labels from another department, then going to the entire production order • Invoicing specialist - invoice processing and sending of necessary documents, airwaybills; to countries outside the European Union – there are exceptions where certificates must be sent, etc. • occasional representation of the manager at meetings • 10/2018 business trip to the UK company Show less



Au Pair

• Oudenbosch, North Brabant Province, Netherlands

• Au Pair

  • Jan 2018 - Aug 2018



Ušetřeno.cz s.r.o.

• Czechia
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Conzultant

  • Sep 2017 - Sep 2017

  ▪ specialist in energy (electricity and gas). ▪ work in call center - department Energy (electricity and gas) ▪ savings detection - telephone help to customers regarding gas and electricity suppliers in the Czech Republic ▪ making changes to suppliers ▪ specialist in energy (electricity and gas). ▪ work in call center - department Energy (electricity and gas) ▪ savings detection - telephone help to customers regarding gas and electricity suppliers in the Czech Republic ▪ making changes to suppliers



Neeco Global

• IT Services and IT Consulting
• 1 - 100 Employee

• Procurement Coordinator

  • Sep 2016 - Aug 2017

  Neeco is the global leader in providing services and delivering hardware to network operators, telecommunication companies and their enterprise customers, governmental and public organizations, technology vendors, and Neeco's channel partners who are looking for one reliable partner able to deliver the right ICT solutions globally. Neeco operates in more than 160 world countries. Procurement coordinator: ▪ search engineers around the world to install routers and other HWs ▪ communication with foreign clients and suppliers ▪ arranging the entire order and then checking during the installation ▪ administrative work - MS Outlook, ProTrack, sending of necessary documents ▪ everyday communication in English - mainly in writing, but also by phone Shift manager: ▪ control and overview of all activities throughout the day ▪ ensuring the quality and satisfaction of both clients and suppliers ▪ solving current issues ▪ light leadership of our Indian team Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Consultant Sales

  • Jun 2015 - Aug 2016

  Senior Consultant ▪ High-level customer service with respect to maximum satisfaction and good relationships • Achieving goals - contracting ▪ complaint specialist ▪ working with the WinShop (cash register and warehouse system) ▪ administrative work (printing, scanning, copying, filling of files) ▪ Work in Siebel, CCM, HIRR, Respect Senior Consultant ▪ High-level customer service with respect to maximum satisfaction and good relationships • Achieving goals - contracting ▪ complaint specialist ▪ working with the WinShop (cash register and warehouse system) ▪ administrative work (printing, scanning, copying, filling of files) ▪ Work in Siebel, CCM, HIRR, Respect