Monika Pawlak

Regional Distribution Lead – Europe at CMR Surgical
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Contact Information
us****@****om
(386) 825-5501
Location
Halstead, England, United Kingdom, UK

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Experience

  • CMR Surgical
    • United Kingdom
    • Medical Equipment Manufacturing
    • 500 - 600 Employee
    • Regional Distribution Lead – Europe
      • Jun 2023 - Present

    • Customer Fulfilment Manager
      • Apr 2021 - Jul 2023

      Working within the critically important Customer Success Function and reporting to the Global Head of Customer Fulfilment, my role is a key to the successful delivery of our Versius robot and its consumables to our Customers Worldwide.Managing the tactical flow of products and spare parts to our customers and engineers in line with regional / local requirements, ensuring adherence to regional customer service level agreements.

  • TE Connectivity
    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Customer Service Supervisor
      • Oct 2014 - Apr 2021

      Manage Customer Service Team activities for the UK/Ireland and Benelux regions, handling more than 60 million USD turnover per year with 5 direct reports based in UK and Belgium. Aligned with TE regional Sales Structure, work closely with regional Sales Director for UK/Benelux to further streamline TE activities, that provide the best possible service to customers. Manage Customer Service Team activities for the UK/Ireland and Benelux regions, handling more than 60 million USD turnover per year with 5 direct reports based in UK and Belgium. Aligned with TE regional Sales Structure, work closely with regional Sales Director for UK/Benelux to further streamline TE activities, that provide the best possible service to customers.

  • Tyco Electronics/Madison Cable, now TE Connectivity
    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Team Leader
      • Dec 2012 - Sep 2014

      As team leader I oversaw all Customer Service Department activities for Broadband Network Solutionshandling in excess of 40 million USD turnover per annum. Primarily working with the fast turn manufacturing plants.

    • Customer Service Key Account Sales Specialist
      • Feb 2007 - Dec 2012

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