Monika Mroczek

Konsultant ds. sprzedaży at DIVES MED
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL

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Experience

    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Konsultant ds. sprzedaży
      • Sep 2021 - Present
    • Software Development
    • 1 - 100 Employee
    • Trainer / Expert
      • Dec 2010 - Present

      - Leading trainings about marketing & operations in beauty / wellness / spa industry, in cooperation with: (1) Pro ACTIV – Professional Education and Trainings, (2) Beauty Spa Expert www.beautyspaexpert.pl, (3) Perfectum – European Training Center, - Launching new SPA resorts and professional beauty salons - Consulting for sales offer and customer service standards for: (1) Fridge by Yde www.fridge.pl, (2) Centrum Terapii oraz Rozwoju Osobistego „Projekt Życie” - Leading trainings about marketing & operations in beauty / wellness / spa industry, in cooperation with: (1) Pro ACTIV – Professional Education and Trainings, (2) Beauty Spa Expert www.beautyspaexpert.pl, (3) Perfectum – European Training Center, - Launching new SPA resorts and professional beauty salons - Consulting for sales offer and customer service standards for: (1) Fridge by Yde www.fridge.pl, (2) Centrum Terapii oraz Rozwoju Osobistego „Projekt Życie”

    • Medical Practices
    • 1 - 100 Employee
    • Dyrektor ds. produktu, trener
      • Jan 2019 - Oct 2021

      www.smart- skin. pl www.smart- skin. pl

    • India
    • Hospitals and Health Care
    • Project Manager
      • Nov 2018 - Oct 2021
    • Croatia
    • Manufacturing
    • 400 - 500 Employee
    • Cosmetic Trainer & Educator
      • Feb 2015 - Oct 2021

      Trainer & expert at [comfort zone] and Matis - Building brand awareness among business partners and customers - Managing and leading product trainings for groups and individuals - Preparing education programs, materials & presentations - Consulting for SPA owners and managers in terms of marketing & team management - Planning and executing all elements of the training strategy Trainer & expert at [comfort zone] and Matis - Building brand awareness among business partners and customers - Managing and leading product trainings for groups and individuals - Preparing education programs, materials & presentations - Consulting for SPA owners and managers in terms of marketing & team management - Planning and executing all elements of the training strategy

    • Beauty Therapist / Manager / Trainer
      • Sep 2008 - Nov 2010

      - Managing all recruitment processes, trainings for employees - Creating sales offer and promotion strategy - Suppliers management - Customer care for key clients - Carrying out treatments and adapting to individual client needs - Managing all recruitment processes, trainings for employees - Creating sales offer and promotion strategy - Suppliers management - Customer care for key clients - Carrying out treatments and adapting to individual client needs

    • United Kingdom
    • Beauty Therapist / Manager
      • Feb 2002 - Aug 2008

      Beauty therapist (2002-2006) and manager (2007-2008) in different beauty salons placed in Szczecin and Warsaw. Beauty therapist (2002-2006) and manager (2007-2008) in different beauty salons placed in Szczecin and Warsaw.

    • Poland
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Lecturer / Trainer
      • Oct 2005 - Aug 2007

      - Performing skincare and SPA management classes - Preparing learning tools & training materials for students - Performing skincare and SPA management classes - Preparing learning tools & training materials for students

Education

  • Uniwersytet SWPS
    Social Psychology in Management and Development of an Organization
    2011 - 2012
  • Uniwersytet Warszawski
    Master of Arts (M.A.), Human Resouces Management
    2008 - 2010
  • Wyższa Szkoła Pedagogiczna Towarzystwa Wiedzy Powszechnej w Warszawie
    Bachelor's degree, Human Resource Management
    2002 - 2005
  • OMNIA Centrum Edukacji
    Cosmetology
    2000 - 2002

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