Monika Mroczek
Konsultant ds. sprzedaży at DIVES MED- Claim this Profile
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Bio
Experience
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DIVES MED
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Personal Care Product Manufacturing
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1 - 100 Employee
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Konsultant ds. sprzedaży
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Sep 2021 - Present
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Freelancer
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Software Development
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1 - 100 Employee
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Trainer / Expert
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Dec 2010 - Present
- Leading trainings about marketing & operations in beauty / wellness / spa industry, in cooperation with: (1) Pro ACTIV – Professional Education and Trainings, (2) Beauty Spa Expert www.beautyspaexpert.pl, (3) Perfectum – European Training Center, - Launching new SPA resorts and professional beauty salons - Consulting for sales offer and customer service standards for: (1) Fridge by Yde www.fridge.pl, (2) Centrum Terapii oraz Rozwoju Osobistego „Projekt Życie” - Leading trainings about marketing & operations in beauty / wellness / spa industry, in cooperation with: (1) Pro ACTIV – Professional Education and Trainings, (2) Beauty Spa Expert www.beautyspaexpert.pl, (3) Perfectum – European Training Center, - Launching new SPA resorts and professional beauty salons - Consulting for sales offer and customer service standards for: (1) Fridge by Yde www.fridge.pl, (2) Centrum Terapii oraz Rozwoju Osobistego „Projekt Życie”
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Smart Skin
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Medical Practices
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1 - 100 Employee
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Dyrektor ds. produktu, trener
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Jan 2019 - Oct 2021
www.smart- skin. pl www.smart- skin. pl
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Bijo Clinic
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India
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Hospitals and Health Care
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Project Manager
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Nov 2018 - Oct 2021
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Orbico Group
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Croatia
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Manufacturing
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400 - 500 Employee
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Cosmetic Trainer & Educator
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Feb 2015 - Oct 2021
Trainer & expert at [comfort zone] and Matis - Building brand awareness among business partners and customers - Managing and leading product trainings for groups and individuals - Preparing education programs, materials & presentations - Consulting for SPA owners and managers in terms of marketing & team management - Planning and executing all elements of the training strategy Trainer & expert at [comfort zone] and Matis - Building brand awareness among business partners and customers - Managing and leading product trainings for groups and individuals - Preparing education programs, materials & presentations - Consulting for SPA owners and managers in terms of marketing & team management - Planning and executing all elements of the training strategy
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Beauty Therapist / Manager / Trainer
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Sep 2008 - Nov 2010
- Managing all recruitment processes, trainings for employees - Creating sales offer and promotion strategy - Suppliers management - Customer care for key clients - Carrying out treatments and adapting to individual client needs - Managing all recruitment processes, trainings for employees - Creating sales offer and promotion strategy - Suppliers management - Customer care for key clients - Carrying out treatments and adapting to individual client needs
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Beauty salons
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United Kingdom
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Beauty Therapist / Manager
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Feb 2002 - Aug 2008
Beauty therapist (2002-2006) and manager (2007-2008) in different beauty salons placed in Szczecin and Warsaw. Beauty therapist (2002-2006) and manager (2007-2008) in different beauty salons placed in Szczecin and Warsaw.
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TEB Edukacja
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Poland
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Primary and Secondary Education
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100 - 200 Employee
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Lecturer / Trainer
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Oct 2005 - Aug 2007
- Performing skincare and SPA management classes - Preparing learning tools & training materials for students - Performing skincare and SPA management classes - Preparing learning tools & training materials for students
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Education
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Uniwersytet SWPS
Social Psychology in Management and Development of an Organization -
Uniwersytet Warszawski
Master of Arts (M.A.), Human Resouces Management -
Wyższa Szkoła Pedagogiczna Towarzystwa Wiedzy Powszechnej w Warszawie
Bachelor's degree, Human Resource Management -
OMNIA Centrum Edukacji
Cosmetology