Experience

Netmagnetic Software infosolution Pvt LTD

• India
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Tester

  • Dec 2022 - Present

  Project : Oliver PoS Role : Quality Analyst -Developed and executed comprehensive test cases for various software applications including web, mobile, and desktop applications - Conducted thorough manual testing of web and mobile applications, verifying functionality and user experience met requirements. -Tracked and reported defects using a bug-tracking tool (Favro), and worked with development teams to resolve issues in a timely manner - Suggestion to enhance the quality and stability of - mobile and web applications - Daily, Weekly, and Monthly reports and actively taken part in release. Technical Skillset: - SDLC, STLC, and Defect Life cycle. - White Box Testing, Black Box Testing, Functional Testing, Integration Testing, System Testing, Smoke Testing, Adhoc Testing, Compatibility Testing, Globalisation Testing, Exploratory Testing, Acceptance Testing, Performance Testing, and usability Testing. - Working Experience on Agile/Scrum Methodologies under Agile Process - Working Experience on Bug Reporting and Tracking tools Favro and Mantis - Experience In Web and Mobile testing (IOS and Android devices) - Good Understanding in preparation of Test Scenarios based on business requirements. Good understanding of QA Processes like Test case design technique, Execution, and Updating of Test Show less



Muthoot Fincorp Ltd.

• India
• Financial Services
• 700 & Above Employee

• Customer Service Executive

  • Jan 2018 - Jun 2022

  As a customer service executive I did below task in the organization  Developed and maintained positive relationships with our prime customers and manage data in software.  Managing daily branch operations and work on database.  Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the company to the public.  Established performance goals for ourselves and provided feedback on methods for reaching those milestones.  Assisted in resolving and satisfying customer requests and internal operational issues.  Perform different Money transfer Operation like Western Union, Prabhu money (Indo-Nepal Remittance) and Domestic Money Transfer etc.  Business loan processing (MSME).  Gold appraise and valuation. Show less