Monika Grygier

Lead Migration Specialist at OASIS Group - Information Secured
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Contact Information
us****@****om
(386) 825-5501
Location
Liverpool, England, United Kingdom, UK

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Experience

    • Ireland
    • Information Services
    • 100 - 200 Employee
    • Lead Migration Specialist
      • Apr 2021 - Present

      • Ensuring that all migrations life cycles are set to the highest standards. • Working with business requirements to ensure the data migration meets all needs.• Design, plan and manage the data migration processes.• Ensure the correctness of the billing and revenue is maintained from the migrated business. • Support and ensure the acquisition due diligence is thoroughly documented. • Work closely with finance and procurement teams to ensure all costs are integrated correctly and within the agreed budget.• Ensure that all systems, infrastructure, operations and all key stakeholders are supported to meet all migration requirements.• Work with subject matter experts and project teams to identify, define, collate, document and communicate the data migration requirements.• Ensure that all risks are raised and monitored in terms of potential impacts as part of the migration.• Develop and release ETL migration tools/software within the internal migration teams.• Perform source system data analysis in order to manage source to target data mapping• Provide full testing of static data and transaction data from one core system to another.• Perform data migration audit, reconciliation, validation and exception reporting.• Manage cross-program data assurance for physical data items in source and target systems.• Using SQL to run queries.• Support developers and testers. Show less

    • Account Manager
      • Oct 2020 - Apr 2021

      • Managing portfolio of 300 main accounts thorough UK/ROI region to ensure growth and profitability targets through strong client relationships and pipeline management across current SME client base• Ensuring strong knowledge of products and solutions as well as market changes.• Managing the performance and activities through defined KPIs of all clients in Book of Business.• Actively and proactively develop and manage all opportunities created in the pipeline.• Actively monitor and manage DSO across existing account portfolio to reduce debtor days. Ensure that all invoice related queries are handled and dealt with immediately and to ensure that debtor days are no more than 45 days for undisputed invoices• Strengthen and manage client relationships at all appropriate levels, including overseeing all customer activities.• Actively manage and report on client surveys, outcomes and remediation• Ensuring to deploy all client objectives and goals across allocated Book of Business.• Ensure development of a client centric organization while maintaining plans for incremental gains in profitability and top line numbers. Show less

    • Client Care and Billing Manager / Office Manager
      • Aug 2019 - Oct 2020

      More than 10 years experience on office management, client care service & billing. Billing £3.5M annual revenue;Staff & client training on existing/new systems.

    • Information Services
    • 1 - 100 Employee
    • Client Care and Billing Manager / Office Manager
      • Jan 2011 - Aug 2019

      • Manging the monthly invoice/statement runs & price increase cycles • Managing debtors lists to ensure the cash flow and the continuous company’s income • Client contracts management and new account setup • Client account & projects management • Training new staff members from the Administrative and Operations Team in processes and CRM strategies. • Dealing with general IT office tasks such as office hardware/software installation, updates and system testing • Preparing the workflow /office processes and user guides for new and current clients who acquire new services • Developing new recommendations for strategic changes in the administrative and operational functions to improve organizational performance. • General office administration and client care Show less

    • United Kingdom
    • Musicians
    • 1 - 100 Employee
    • Media Editor (Trainee)
      • Mar 2011 - Aug 2011

      Developing short video extract and presentations for concerts, music workshops, artists interviews (Final Cut PRO) Developing short video extract and presentations for concerts, music workshops, artists interviews (Final Cut PRO)

  • Baltycki Bank Spoldzielczy
    • Poland, Trzebiatow
    • Bank Specialist (apprenticeship)
      • Apr 2008 - Jul 2008

      • Training in bank system service, • Familiarize with bank products, • Customer service (opening different sorts of bank accounts for companies and individuals, checking data, data entry). • Training in bank system service, • Familiarize with bank products, • Customer service (opening different sorts of bank accounts for companies and individuals, checking data, data entry).

Education

  • Ealing, Hammersmith & West London College
    ESOL Language - English, Level 2
    2008 - 2009
  • Academy of Management / Spoleczna Wyzsza Szkola Przedsiebiorczosci i Zarzadzania w Lodzi
    Bachelor's degree, International Relations in Economy
    2005 - 2008

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